Customer Service Representative (España)

Customer Service Representative (España)

21 oct
|
Concentrix
|
España

21 oct

Concentrix

España

Customer Service Representative (Norwegian
- Speaking)
- On Site AM03Applylocations: ESP Barcelona
- C/ de la Selva de Mar, 129time type: R*Job Title:Customer Service Representative (Norwegian
- Speaking)
- On Site AM03Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona, Valencia or Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.As a Customer Service Representative on our team, you will:
- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers




- Ensure contractual SLA is maintainedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Concentrix is a great match if you:
- Are proficient or bilingual in Norwegian and advanced in English
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers' need
- Can take ownership of, and progress calls to resolution or to escalate call to resolutionDon't meet every requirement? What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role,

we offer
benefits that help support your unique lifestyle:
- Full-time 39 hours/week contract: Monday to Friday from 9:00 to 18:00
- Fixed Term contract
- Salary **,94 euros gross/year + up to euros gross/year in bonus
- Central location in Barcelona/ Malaga or Valencia
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized coursesExperience the best version of you**At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."*

📌 Customer Service Representative (España)
🏢 Concentrix
📍 España

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