Company Description Beyond linguistic, cultural, and geographical borders, more than 25 thousand students every year make the choice to book with ESL and make their goal of learning a language and discovering the world a reality. This prestigious ST award is based on the votes of thousands of language schools around the world and rewards the quality counseling and high service provided by all of the ESL staff. one of the largest global chains of English language schools. Dutch market . In this role, every day feels general: as our Language Travel Consultant & Customer Care , Language Travel Consultant (Sales)

Responsibilities:
Preparing personalized quotations via email, phone, online meetings, and social media. Advising clients on visa requirements, travel arrangements, insurance, and other key information. Supporting clients throughout the entire sales process. You will ensure service quality by: Providing tailored consultancy that meets ESL quality standards. Maintaining and expanding the customer base through excellent rapport and professional service. Staying up to date through training, professional reading, and networking. Contributing to local marketing initiatives and ensuring smooth communication with partners, colleagues, and your manager.



Customer Care Responsibilities You will ensure an exceptional customer experience by: Maintaining strong product knowledge of all ESL destinations and services. Supporting the team and contributing to internal projects. Organizing and planning your own workload autonomously. Previous experience in sales, customer service, or admissions—preferably in travel or tourism. Fluent in Dutch (C2/native) and English; additional languages are a bonus. Proficient in Microsoft Office Suite. Passion for delivering outstanding service and creating great experiences. Skilled at handling customer issues diplomatically and effectively. Unlimited tea & coffee to fuel your day. Discounts on medical insurance Permanent Contract
- full-time position. Summer ***
* Our Office You will be based in our fantastic Eixample office in Barcelona , If you meet the requirements and are interested in this position, please submit your application in English (résumé), along with a cover letter and your preferred salary range. At KLG and all our brands, we don't just accept our differences, we fully support and celebrate them.

📌 Dutch Travel consultant (España)
🏢 ESL Education
📍 España