21 oct
|
Capitole
|
España
Capitole Consulting keeps growing and we want to do it with you ? Are you passionate about Azure Cloud, Data Platforms and Incident Management? We are looking for an Azure IT Support Specialist to join an international environment supporting critical data and analytics services across Azure. This role combines Incident Management, Azure Operations and support of Data & Analytics platforms, working closely with business users and technical teams. ? What are we looking for? ✅ +3 years of experience in Service Desk, Service Operations or Incident Management. ✅ Hands-on experience supporting cloud-based services and working with ticketing platforms such as Jira, ServiceNow, Freshdesk or Remedy. ✅ Strong experience or exposure to:
• Databricks.
• Power BI.
• Azure monitoring and logging solutions.
• Incident & Service Request Management.
• Azure Cloud environments. ? Your day-to-day
• Act as the main point of contact for incidents and service requests.
• Support users of Data & Analytics platforms.
• Monitor, troubleshoot and resolve operational issues.
• Manage incident lifecycle from identification to closure.
• Coordinate with L2 support teams and external vendors when required.
• Perform root cause analysis and identify improvement opportunities.
• Monitor service availability, performance and capacity.
• Create reports and contribute to operational excellence initiatives.
• Manage user accounts, permissions and access requests. ☁️ Technical Environment Data & Analytics ⭐ Databricks ⭐ Power BI ⭐ Azure Data Factory (ADF) ⭐ ADLS Gen2 Storage Accounts Monitoring & Observability ⭐ Azure Monitor ⭐ Log Analytics ⭐ Application Insights Azure Platform
• Azure Portal & Azure CLI.
• Azure WebApps & Function Apps.
• Azure SQL Database & SQL DWH.
• Azure AD, RBAC & Service Principals.
• Azure Networking (VNets, NSGs, Firewalls & Proxies). Infrastructure & Automation
• Windows & Linux VMs.
• PowerShell & Bash.
• Azure DevOps.
• Terraform or other Infrastructure as Code tools.
• Docker & Kubernetes. ? Required Skills
• Strong troubleshooting and analytical mindset.
• Experience supporting business-critical applications and services.
• Customer-oriented approach.
• Experience working with international teams and external vendors.
• Fluent English and Spanish (C1). ? What do
we offer
? ? Full Remote. ⏰ Flexible
working hours
+ intensive Fridays. ? €1,200 annual training budget. ? Private medical insurance fully covered by Capitole. ? Adaptable remuneration plan. ?️ Andjoy (Gymforless). ? Team Buildings and technological communities. ? Continuous growth in a collaborative international environment. We're great, but with you we'll be even better ?
📌 Azure IT Support Specialist | Databricks (España)
🏢 Capitole
📍 España