Microsoft Dynamics 365 Admin - Remote

Role Type: Contractor

Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

- Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
- Analyze policy conflicts and determine appropriate business rules.
- Review and reconcile data across CRM and connected platforms.
- Create clear operational prompts and documentation for complex SaaS scenarios.
- Document recommended system changes and operational decisions.
- Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
- Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

- 4–6 years of hands‐on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
- Experience leading CRM implementations, migrations, consolidations, or rollouts.
- Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
- Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
- Working knowledge of SQL, APIs, data models, and cross‐system data reconciliation.
- Experience working in SaaS environments.
- Excellent written and verbal English communication skills.





Why Choose TD SYNNEX

TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX). With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusion.

Benefits

- Hybrid work model: partial remote work per week to combine flexibility with in‐person collaboration.
- Life insurance: coverage with Generali.
- Private health insurance: coverage with Cigna, 100% company‐funded.
- Adaptable compensation: access to meal vouchers, public transport, childcare, and training to optimize your compensation package.
- Free tax advisory: service with TaxDown for income tax filing and support with tax and legal matters.
- Continuous learning: unlimited access to LinkedIn Learning for ongoing professional development.
- Wellbeing program (Leap Program): personalized coaching support, including professional guidance and personal/psychological wellbeing.
- Financial benefits: partnership with Bankinter offering preferential conditions on mortgages and payroll direct deposit.
- Wellhub (Gympass): flat rate from €14/month to access a wide network of gyms and sports activities.
- Exclusive discounts: access to multiple platforms offering discounts on products and services.
- Great Place to Work: certification obtained annually since 2023, reflecting our commitment to a healthy and positive work environment.

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