Patient Financial Services Manager (Cuenca)

Patient Financial Services Manager (Cuenca)

21 oct
|
CHRISTUS Central Louisiana Surgical Hospital
|
Cuenca

21 oct

CHRISTUS Central Louisiana Surgical Hospital

Cuenca

Job Summary

Under general direction of the senior financial officer/director, develops departmental policy;
is responsible for the financial counseling, billing, collection, and cash management and reconciliation process;
manages and coordinatesresources and activities of teams to ensure departmental goals are met;
performs trend analysisand produces reports;
identifies and resolvesproblems, for the purpose of achieving the departmental goal of ensuring maximum revenue and cash flow beneficial to the hospital.

Benefits

- Health insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off

Job Summary

Under general direction of the senior financial officer/director, develops departmental policy;
is responsible for the financial counseling, billing, collection, and cash management and reconciliation process;
manages and coordinatesresources and activities of teams to ensure departmental goals are met;
performs trend analysisand produces reports;
identifies and resolvesproblems, for the purpose of achieving the departmental goal of ensuring maximum revenue and cash flow beneficial to the hospital.

Reports To: Finance Director

Classification: Exempt

Supervises: Billers, Payment Posters, Cashiers, Collectors

Qualifications

- Bachelor's degree in accounting or business preferred and 5-7 years management experience in healthcare revenue cycle and billing management.
- Thorough knowledge of federal, state and local laws, rules, regulations and policies as they are related to the financial operation of a high-volume hospital.
- Strong knowledge of payer (Medicare, Medicaid and Commercial) requirements relative to charging, coding, billing & compliance.




- Thorough knowledge of the principles and practices of billing, accounts receivable, denial management, coding/compliance and cash management in hospital/health system.
- Strong computer system skills including revenue cycle management systems.
- Experience in areas such as business process improvement and transformation.
- Communicate effectively orally and in writing.
- Demonstrates ability to coach and motivate.
- Demonstrates goal-oriented behavior and ability to effectively plan and execute plans.
- Experience maintaining a budget and ability monitor expenditures in compliance with budgetary guidelines.
- Display flexibility with multiple work demands and short time frames.

OCCUPATIONAL EXPOSURE

Category III, office environment.

Responsibilities

- Supervision of all office functions including billing and accounts receivable management. Responsible for staff adherence to all Business Office Policies and Procedures.
- Holds regular staff meetings to ensure coordination of efforts.
- Conducts periodic performance reviews on all Business Office Staff.
- Provides leadership to department and to hospital.
- Effectively oversees day-to-day operations of department.
- Monitors workload and personnel needs of Business Office and delegates work effectively.
- Trains,



develops and motivates Business Office Staff.
- Prepares and provides analysis of monthly financial and management reports.
- Assists accounting department with monthly analysis.
- Responsible for daily cash management procedures.
- Reviews insurance contracts.
- Maintains good working relationships with insurance payors.
- Maintains good working knowledge of insurance payors reimbursement requirements.
- Maintains inventory of forms and office supplies.
- Resolves problems with billings, collections and medical records.
- Prepares analysis reports for annual outside audit.
- Maintains all office computer systems and programs.
- Maintains all business procedures and recommends adjustments to senior financial officer/director on an as-needed-basis and as required by regulatory standards.
- Serves as charge-master coordinator.
- Ensures that yearly coding changes have been made in the computer CPT data file.
- Assists senior financial officer/director in development of annual budget.
- Assumes any other responsibilities that may be assigned by senior leadership on an as needed basis.
- Ensuring daily that patients and their relatives are dealt with in a professional and courteous manner.
- Successfully manages physician, employee, interdepartmental and patient satisfaction and/or engagement.
- Comply with facility Standards of Behavior and complete all required education assignments within the designated timeline.

PHYSICAL DEMANDS

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonab

📌 Patient Financial Services Manager (Cuenca)
🏢 CHRISTUS Central Louisiana Surgical Hospital
📍 Cuenca

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