WOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION? JOIN US AS FRONT OFFICE MANAGER AT LABTWENTYTWO.ABOUT ODYSSEYWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous integral hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality.ODYSSEY CULTUREYou’ll be joining a fast-moving, ambitious and successful team that’s shaking up the industry we love. If you thrive on responsibility, share a passion for great service, and are a natural collaborator, we’ll be a good fit. We pride ourselves on with a collaborative mindset.ABOUT LABTWENTYTWOWe are located close to Barcelona’s beautiful beaches in 22@district. Inspired and enhanced by natural forms, sustainability, and the latest technological advances LABTWENTYTWO embraces the future of hospitality.Eco-conscious forms the blueprint of LABTWENTYTWO. Being dedicated to the future means protecting it. Here, luxury is in harmony with our green ethos, making us the hotel of choice for the planet-conscious and the future-orientated.With every space and guest touchpoint perfectly designed to spark creativity, LABTWENTYTWO is a melting pot for creative minds. It provides all the elements necessary for the brilliant innovations of tomorrow.



With 185 state-of-the-art designed hotel rooms, a restaurant and rooftop bar, meeting rooms and co-working spaces, the perfect balance is created between work and pleasure.THE POSITIONAs a Front Office Manager, your primary focus will be leading the Front Office team, ensuring seamless daily operations, and delivering an outstanding guest experience from arrival to departure. You will act as the main point of contact for the department, driving team performance, maintaining high service standards, and creating a welcoming and efficient environment for both guests and associates.YOUR ROL AS FRONT OFFICE MANAGERWe are looking for a Front Office Manager who is not afraid to take the lead. Someone who leads with flair, keeps an overview in the chaos, and sets the tone as soon as guests walk through the door.WHAT YOU WILL BE DOINGYou are the point of contact for everything and everyone at the Front OfficeYou train, coach, and motivate a team of hosts and receptionistsYou ensure smooth check-ins, check-outs, and everything in betweenYou resolve complaints and requests as if it were nothing, professionally and personallyYou switch easily between departments to create a top experience for the guestYou arrange the schedules, check the quality,



and make sure everything runs smoothlyYou ensure that the lobby and the team always look sharpWHAT WE OFFERA competitive salary based on market standardsA diverse, multicultural, and dynamic work environmentDiscounted stays at Marriott hotels worldwide and all Odyssey propertiesUp to 31 vacation days for a healthy work-life balanceOngoing training, personal growth opportunities, and priority access to internal vacanciesWHAT WE ARE LOOKING FORAt least a completed higher professional education degree, preferably in hospitality or tourismAt least 3 years of experience in a managerial Front Office roleYou speak and write fluent Spanish and EnglishYou have strong organizational skills, maintain an overview, and make smart decisionsYou are proactive, stress-resistant, and have a natural sense of responsibilityYou remain professional, even when things get tough, and know when to follow or deviate from policyYou have experience with Opera PMS; Marriott systems are a big plusWHAT’S IN FOR YOU?Free parking— and if you ride a bike or electric scooter, you can charge it here too.Free access to the hotel gymoutside working hours.Uniform provided, pluslaundry serviceandmeals at our staff canteen .Wellhub membership includedto help you stay active and healthy.Exclusive discounts on accommodation and F&BacrossMarriott properties worldwide, plusPleasure RatesforOdyssey hotels .Access to the “Benefits at Work” platformwith special offers and perks.“Know Where You Work” voucher after 3 months, so you can enjoy and truly experience our product.…and many more benefits we’d love to tell you about!#J-18808-Ljbffr

📌 Front Office Manager (Madrid)
🏢 Odyssey Hotel Group
📍 Madrid