Are you our new Assistant Manager?

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Sello.

Role Overview In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved.

Key duties / responsibilities Employees

Train and making career plans together with the store manager for internal employees and promote progression within the group.

Assist with store recruitment, new starter inductions, and staff training.

Sales

Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.

Supervisory help is always available on the sales floor, selling personally where necessary.

The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.

Deal with all customer complaints,



whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.

Support the Team in making the customers encouraged to return as a result of courteous and competent service.

Visual Merchandising

Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.

Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.

Keep stock on display clean and presentable at all times.

Skills / Experience / Knowledge Needed

Retail Management experience.

Experience in leading and motivating a team

Excellent Time Management skills.

Strong verbal and written communication skills.

IT skills - Microsoft Outlook, Word and Excel. We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:

Holiday Allowance

Discretionary Bonus Scheme

Staff Discount On JD Group and other brands within the organisation

Pension Scheme

Personal development opportunities to learn and develop at work.

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📌 Assistant Store Manager (Madrid)
🏢 Jd Sports Fashion
📍 Madrid