Senior Business Analyst Reshopping - Barcelona or London
Brand: Product and Technology
Full time, Hybrid, Remote
Categories: Data and Business Intelligence
FCM is more than a general travel management company with 24/7 support in 100+ countries. We’re a movement, 6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We don’t just keep the world’s biggest companies moving, we make it smoother, smarter, and bolder. We're looking for a Senior Business Analyst to define and answer the right questions that will help us shape and drive our Reshopping program. Fully remote may be considered for the right applicant.
Map the reshopping value chain — opportunity monitoring, decisioning, servicing, measurement, and invoicing — and set out which parts we rent, buy, partner, or build, balancing flexibility, speed, and commercial and financial benefit, so that the Program Leader and Product Managers have a clear basis to decide on.
Document the commercial and operational lifecycle around the reshopping offering, including manual steps and local variation.
Determine and document system, business,



and development dependencies, ensuring a seamless delivery.
5+ years in business analysis, including work where the answer was not known at the outset.
~ Grounded in corporate travel or travel technology, including supplier commercial models, post-booking servicing, and managed travel program economics.
~ Fluent in hotel and air content — negotiated and public rates and fares, rate and fare rules, and cancellation and change conditions.
~ Skilled at defining measurement methodologies that stand up to customer and finance scrutiny.
~ Confident writing requirements precise enough for engineers to build from.
~ Degree in Technology, Business, or a related field preferred.

Various social events to promote networking, the celebration of wins, and sometimes just for fun
Complimentary coffee, drinks, snacks and fruits at our Barcelona office location.
A strong focus on professional development to support you in the evolution of your career.
LI-CS2#LI-Hybrid

📌 BI Business Analyst (Barcelona)
🏢 Flight Centre Travel Group
📍 Barcelona