We are looking for a German-speaking Customer Service Representative to join our team in Málaga.

Oscar Autovermietung is part of Oscar Mobility, an international company operating across six markets in Europe and the United States. We are rethinking the traditional car rental experience by making it simpler, more versátil, and more accessible for both customers and partners.

Customer Service plays a key role in delivering this experience by ensuring smooth and consistent support across all touchpoints. In this role, you will be the primary point of contact for customers and partners, handling bookings, inquiries, and operational requests across multiple channels.

This is a fast-paced position where strong communication skills, a proactive mindset, and the ability to adapt to changing priorities are essential.

Key Responsibilities

- Handle customer interactions via phone, email, whatsapp and chat
- Manage bookings, modifications, and extensions
- Resolve customer issues and ensure proper follow-up until resolution
- Support rental locations with operational questions and requests
- Help optimize communication flows by guiding customers toward written channels when appropriate

Requirements

- Native or fluent German is mandatory
- Additional language skills are considered a plus




- Good level of English for internal communication
- Availability to work on-site from our Málaga office
- Willingness to work rotating shifts, including weekends
- Strong communication skills and the ability to manage multiple tasks effectively
- A proactive mindset with a strong sense of ownership and responsibility

What We Offer

- Full-time position
- Opportunities for growth within an international company
- Dynamic and fast-paced work environment
- An international team based in Málaga
- Daily office perks including fresh fruit and coffee
- Monthly team breakfast at the office

Interested?

If you are a German speaker looking to join an international team and thrive in a dynamic customer service environment, we would love to hear from you.

Unsolicited acquisition in response to this vacancy is not appreciated.

Job Type: Full-time

Application Question(s):

- Are you comfortable working fully on-site in our Málaga office (Monday to Friday)?
- How many years of experience do you have in a customer-facing role?
- Are you a native or fluent German speaker?
- Can you work the following hours: 9am-5pm?

Work Location: In person

📌 Customer Service Representative - German speaking (España)
🏢 Oscar Autoverhuur
📍 España