fluent German & English) Customer Support Consultant (Spain, remotely)(fluent German & English) Customer Support Consultant (Spain, remotely)
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Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Provide exceptional customer support via emails
Provide information on loan terms, account details, and legal matters
Manage tickets and workflows using Zendesk and Jira
Excellent English and German skills (C1 for both spoken and written)
Experience in customer support
Background in banking, legal, or financial services
Solid understanding of GDPR and data privacy standards
Proficiency in using Zendesk and Jira
Strong attention to detail and reliability when handling sensitive or legal information
Personal laptop or computer (at least 8Gb of RAM)
and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
Experience with Confluence
Opportunity to work fully remote
Paid intensive training and probation
independent contractors may not be eligible for all of these. Support Your App is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
Since 2010, we've become an industry leader in premium outsourced customer support and turned integral with 8 hubs around the world.
Grab the chance to join us and send your CV in English , pointing out your outstanding skills!
We are a multinational company with unbiased views. Employment type Contract
Job function Customer Service
Industries IT Services and IT Consulting
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