21 oct
|
Strada
|
Granada
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Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people‑first solutions powered by cloud‑based technology – helping organizations grow and enabling workforces to perform at their best.
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Summary
To contribute to and support the team responsible for the execution of German payroll, post-payroll and HR-related activities, ensuring accurate, compliant and timely delivery. The role requires strong knowledge of German payroll processes and the ability to communicate effectively in both German and English.
Main Responsibilities
- Independently process German Payroll End-to-End , ensuring accurate and timely delivery according to agreed payroll calendars and KPIs.
- Perform payroll and HR data management activities in line with agreed SLAs and quality standards.
- Support statutory, year-end and payroll reporting activities.
- Apply strong knowledge of German payroll processes and country-specific requirements to resolve payroll queries and issues.
- Provide guidance and support to junior team members and contribute to knowledge transfer activities.
- Respond to tickets, calls and employee/client queries within agreed SLA timescales and to a high standard.
- Liaise with clients, internal stakeholders and third parties regarding payroll-related matters.
- Support system maintenance, testing and implementation activities when required.
- Complete SOC controls on time and provide the necessary evidence.
- Participate in root cause analysis and recommend preventive actions to avoid recurring payroll issues.
- Maintain process documentation and DWIs to ensure procedures remain accurate and up to date.
- Report system issues and defects with sufficient information and evidence for investigation.
- Escalate deviations from the agreed scope of service to the Service Manager.
- Handle sensitive and confidential employee and payroll information appropriately.
- Participate in projects and other activities as required.
Required Experienc e
- Fluent German and English, both written and spoken.
- Strong hands-on experience with German payroll processes is essential.
- Ideally 3+ years of relevant payroll experience , preferably within German payroll.
- Experience processing payroll end-to-end in an HR Outsourcing, Shared Services,
HR Consulting or corporate environment.
- Good understanding of payroll controls, deadlines and data accuracy requirements.
- Experience working with HR and payroll data.
- Strong knowledge of Microsoft Office, particularly Excel.
- Experience with HRIS/payroll systems such as Workday, SAP or PeopleSoft is desirable.
- Strong attention to detail and ability to work independently.
- Ability to work effectively in a fast‑paced, international environment.
- Strong communication, problem‑solving and customer service skills.
Education
- BA/BS in Accounting, Human Resources, Business Administration or a related field, or an equivalent combination of education and relevant professional experience.
Key Criteria to Monitor Performance
- Adherence to security and compliance procedures.
- Achievement of customer SLAs and payroll deadlines.
- Accuracy and quality of German payroll processing.
- Reduction of payroll errors and client escalations.
- Timely and effective resolution of payroll queries.
- Professional and responsible handling of confidential information.
At Strada, our values guide everything we do:
- Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
- Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
- Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
- Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
- Care About Our Work
📌 HR & Payroll Senior Associate with German (Granada)
🏢 Strada
📍 Granada