Allianz Services is where that legacy meets the future. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. We don't support the business. Allianz Group is developing the Allianz Security Operations Center (ASOC ) as an integrated capability bringing together threat intelligence, travel security, physical security, executive protection, incident response , and crisis management , with the objective of progressively building scalable 24/7 operational capacity for both man-made and natural risks. It will protect Allianz personnel, physical assets, business operations, and critical functions through consistent monitoring, analysis, escalation, coordination, and reporting . The ASOC is positioned within Allianz Services and functionally reports into Corporate Security’s Group Protection and Resilience Team. Oversee and coordinate threat and incident management measures , using intelligence assessments and operational priorities to guide action with Operating Entities and Group Functions.

Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.
Develop, manage , and mentor a team of operational officers across multiple hubs, setting clear performance expectations, fostering complementary capabilities, and ensuring consistency and quality across deliverables.
Develop and improve ASOC threat and incident management processes, including procedures, playbooks, escalation thresholds, standards, performance indicators and quality checks.
Manage day-to-day ASOC operations, including shift scheduling, incident intake, triage,



escalation protocols, stakeholder coordination, and operational reporting.
Lead the response to threats and incidents, and coordinate crisis response with the crisis management team.
Work closely with internal stakeholders, including Group Protection & Resilience, Cyber SOC, Communications, real estate, business lines , and local teams.
Develop a strong understanding of Allianz’s operational exposure and use security assurance findings to support informed and proportionate response decisions.
Ensure key security systems and operational tools are available, reliable, and fit for purpose, including mass notification systems, emergency response plans, travel security, incident management tools, and related platforms.
Provide clear operational updates, briefings, situation reports, after-action summaries, and decision-support input to senior leadership during routine operations, major events, and high-pressure incidents.
Build and maintain trusted relationships with general stakeholders, Operating Entities, Group Functions, vendors, technology partners, emergency response partners, and relevant external stakeholders .
Track, analyze, and report operational KPIs, including incident response times, escalation performance, exercise outcomes, and other relevant performance indicators.
Identify practical improvements to ASOC processes, tools,



and ways of working to improve efficiency, service quality, resilience, and security outcomes.
Safeguard sensitive information and ensure adherence to confidentiality, data protection, operational security, information-sharing, and governance protocols.
Master’s degree in security management, emergency management, or a related field, and/or equivalent experience gained in corporate security, government or comparable operational security environments.
~8+ years of experience in physical security operations, incident and crisis management, with proven leadership of regional or global operational teams; Proven leadership experience managing security operations centers , control rooms, or equivalent 24/7 operational environments in the public and/or private sector.
~ Strong project management skills , with the ability to set priorities, manage competing operational demands , and deliver under pressure .
~ Strong knowledge of incident management, travel security, emergency response, executive protection, event security, and crisis management frameworks.
~ Good knowledge of security technologies and platforms, including mass notification systems, access control, incident management tools , and travel security platforms.
~ Solid understanding of hybrid threat environments, including physical, cyber, and reputational dimensions relevant to multinational organizations.
~ Excellent ability to brief senior leaders clearly, support decision-making under pressure, and build strong relationships across global teams.
~ Excellent written and verbal communication skills in English, with fluency in at least one additional language; German fluency is a plus.
~ Ability to identify practical ways to improve pro

📌 Security Operations Center Operations Lead (Barcelona)
🏢 Allianz
📍 Barcelona