Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.

Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
Founded in 2015, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.
Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. About the Role We are seeking outstanding Executive / VIP Business Travel Consultants to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.
Hub based on hybrid 3 days IRL - permanent contract
Fully remote - if working as a 2-year fixed-term contract
Handling urgent and high-impact travel disruptions with speed, empathy, and precision
Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment
Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence




Building long-term relationships with Executive travellers through consistent, high-quality service
Collaborating closely with peers to maintain a high-performance, elite service culture
Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)
GDS experience (Amadeus, Sabre, Galileo or similar)
Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT
Exceptional communication skills with a polished, confident, and discreet style
Experience supporting senior stakeholders, C-suite, or high-net-worth individuals
Exposure to out-of-hours, follow-the-sun, or on-call travel support models
Naturally service-oriented with a strong hospitality mindset
Commercially aware and performance-driven without compromising service quality
Work schedule for this role is currently between 8am-8pm Monday-Friday with a rotational weekend shift.
Interview Process Talent Acquisition Interview - 30mins Virtual
Hiring Manager interview - 90 min Virtual or IRL depending on your location
Values interview - 30mins virtual
In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.
The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead.
We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. xsgfvud For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.

📌 Senior Business Travel Consultant (Barcelona)
🏢 AmTrav
📍 Barcelona