We are looking for an experienced Digital Account Manager – Client Services to manage end-to-end digital advertising campaigns across a multi-platform digital portfolio, including streaming services, websites, mobile applications, and social media platforms. The adecuado candidate will have strong expertise in digital media planning, campaign management, ad operations, digital video, Connected TV (CTV), and programmatic advertising. The candidate will collaborate with Sales teams, advertisers, agencies, and internal stakeholders to develop effective media plans, ensure seamless campaign execution, maximize revenue delivery, and provide exceptional client service.

The role also requires functional leadership, mentoring team members, resolving complex campaign challenges, and driving operational efficiencies across the EMEA region.

Responsibilities

Provide pre-sale guidance, technical requirements, and strategic planning for advertising opportunities across TWDC’s on and off-platform digital portfolio

Work with Sales and buyers to build and revise media plans that maximize revenue and meet client objectives

Responsible for the collection, quality control review, and implementation of assets to ensure a timely and accurate campaign launch

Compile screen shots, provide reporting, execute creative swaps, and field all other client requests during campaign lifecycle

Collaborate with Specialized Ops and Sales teams to troubleshoot and execute campaigns

Identify, track, and analyse key metrics to optimize campaign performance

Ensure full delivery of contracted revenue across your book of business

Work with Finance and Accounting teams to ensure accurate invoicing and revenue tracking

Assist with client retention by delivering the highest standard of service during pre, mid,



and post-campaign support phases

Serve as a subject matter expert for digital video, CTV, and programmatic advertising, providing strategic consultation, performance insights, and market best practice guidance to sales teams, advertisers, and agency partners

Act as a functional lead within Client Services, mentoring team members, sharing expertise on complex campaigns, and driving adoption of new products, capabilities, and operational standards

Lead cross-functional initiatives with Client Services Account Managers across EMEA to improve campaign management processes, drive operational efficiencies, and establish best practices

Offer support and expertise for additional sales partners in TWDC’s EMEA offices

Engage with third party vendors that provide services to TWDC and our clients

Qualifications

4+ years of advertising/marketing agency or vendor experience required

Experience supporting a wide array of clients and agencies

Familiarity with media planning and management of multi-platform campaigns;

experience with branded content distribution is advantageous

Competency in campaign management and ad-serving systems with experience in Operative1, Google Ad Manager, FreeWheel, Magnite, and Salesforce being an added advantage, as is familiarity with social media buying platforms

General understanding of advertising technology on websites, apps,



and social media platforms with hands-on experience on the buy or sell side

Demonstrated ability to launch and deliver digital advertising campaigns, both direct sold & programmatic

Experience scaling revenue in non-guaranteed programmatic deals

Good understanding of the digital marketplace, with a specific focus on video advertising in EMEA

Familiarity working with large multinational companies and the accompanying complex processes and network of stakeholders is an additional advantage, as is a passion for our brands

Required Skills

Highly motivated and driven problem solver

Great attention to detail, organizational skills, and ability to effectively prioritise and balance multiple campaigns simultaneously

Analytical; able to review, assess, and strategize based on the results

Able to step back and look at scenarios at a macro level, solving the immediate challenge and providing long term solutions

Comfortable working independently or collaboratively with peers

Confident and clear communicator

Always focused on our guests and prioritizing the user experience

Excited to work in a global organization with stakeholders across the world

Good understanding of digital media and the advertising industry, particularly video and within EMEA

IT savvy across core business applications and remote working tools (Microsoft Office 365 suite and AI tools such as Copilot & Claude)

Proficient in French Language.

Preferred Skills

Experience with branded content distribution

Experience in Operative1, Google Ad Manager, FreeWheel, Magnite, and Salesforce

Familiarity with social media buying platforms

Familiarity working with large multinational companies and complex processes and network of stakeholders

Passion for our brands

📌 Digital Account Manager- French Language Specialist (Madrid)
🏢 Mediamint
📍 Madrid