Job DetailsEU work permit mandatory. Full-time position, Monday to Friday, limited remote work (1 day per week).
Role & ResponsibilitiesEnsure high‑end Customer Support, being reactive to Client and Supplier.
Provide clear and concise answers within set SLAs.
Ensure past events have the correct final amounts from each supplier.
Ensure past events are correctly invoiced to the client.
Follow‑up on outstanding items and manage potential disputes.
Own the end‑to‑end Customer Support process and execution.
Monitor KPIs and SLAs and report on team performance.
Recruit, onboard, and train junior team members.
Compensation & BenefitsPackage: 29,000€ to 32,000€ depending on experience + benefits.
Beautiful offices in the center of Barcelona.
Top‑notch work equipment (MacBook).
Events that bring our team together.
Qualifications1 to 3 years of experience in a Customer Support role at a tech scale‑up.
Fluent in English and French.

📌 Finance Ops Support Fr/En (Madrid)
🏢 Naboo
📍 Madrid