The Cloud Operations DevOps teams are responsible and accountable for Sage’s online Product portfolio. A Cloud Operations Engineer participates in bridging the technical gaps between Development and Operations by deploying, administering, improving infrastructure, and improving automation using cloud technologies. The Cloud Operations Engineer is responsible for working in their team, ensuring their Products and Services remains available, secure and performant. The Senior Cloud Operations Engineer has deep understanding and experience of working in a DevOps or SRE environment. They have demonstrated automation experience and multiple CI/CD implementations, working closely with product delivery teams, influencing their approach and design by deploying, administering, monitoring, and improving their service. Proactively, they will identify direct and indirect key partnerships required for each assigned project and/or operational deliverable and ensure their participation. This is a 24/7 operation that requires the Senior Cloud Operations Engineer to lead and resolve any service incidents that may arise and drive root cause analysis. Ability to quickly analyse, assess and contribute to technical decisions is key to the senior role. This is a hybrid role requiring 3 days per week in our Barcelona office. The promotion of a DevOps/SRE culture and adoption of CI/CD principles throughout the organization Participate and run integral initiatives Create, maintain, administer, and enhance cloud environments, ensuring they are secure and scalable, to satisfy operational requirements Ensure that any key non-functional requirements around availability, security and performance are met before any product is made available to customers Closely co-ordinate with product delivery teams to ensure that designs, standards, and quality can be implemented improving the customer experience Take the lead during high pressure incident scenarios,



balancing technical resolution and senior stakeholder communications Improve the out of hours customer experience by participating in our 24x7 on-call Rota Windows, Linux &/or MacOS. Scripting knowledge for task automation (PowerShell, Bash, Ruby, Python). Exposure to Devops/SRE activities like – software/system engineering and toil reduction Experience with applications deployed in either AWS or Azure that are using distributed computing, containers, and serverless technologies. Previous experience working with Agile methodologies Proficiency in English language, verbal and written, with ability to build relationships and influence at all levels of the organisation including senior stakeholder management Extensive experience working in a Sysadmin, DevOps, SRE, IT Operations, Developer, or QA/Application Engineer or Similar Role, in a customer facing, complex technical environment Extensive Cloud Experience (AWS, Azure, Google Cloud etc.) It is preferable, but not essential, that the post holder be educated to degree level in a relevant subject OR has deep knowledge in area of expertise and/or Associate, and/or Professional level certifications in Cloud Technologies Medical and dental insurance: Fully funded medical and dental insurance. Exchange part of your salary and make tax savings on meal and transport vouchers, childcare, and training. Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program. 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service. Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate. Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues. #

📌 Cloud Operations Engineer (Barcelona)
🏢 Sage
📍 Barcelona