Gi Group is recruiting a Customer Service Representative to join Agilent Technologies (end client), in a multicultural and customer-oriented environment. Mandatory requirements English + French + Dutch : high professional level (used daily with customers and internal teams). Well-organized, methodical and detail-oriented profile with a strong customer focus. What will your mission be? Support Sales representatives and customers, ensuring smooth and accurate processes: order management , invoicing and follow-up in SAP , acting as the key link between customers and internal teams to deliver an excellent customer experience.

Key responsibilities
Order processing : create and manage customer orders, ensuring accuracy and on-time delivery. Sales & customer support : provide information, resolve issues and support customers after the sale. Internal coordination with teams such as Sales, Logistics, Installation, Public Tenders, Credit & Collection, etc.



Manage the customer journey : from the initial request to final delivery, following company procedures and policies. Continuous improvement : suggest ideas to optimize processes and ways of working. Administrative tasks : handle documentation and regular administrative duties in line with established procedures. Conditions Hybrid model : on-site Tuesday to Thursday / remote Monday and Friday

Working hours
8:00 am – 5:00 pm

Salary:
€29,000 gross/year Contract type : temporary contract via Gi Group (ETT) for Agilent Expected start date : 01/07/2026 Estimated duration : 4 months Nice to have Previous experience in Customer Service / Back Office / Sales Administration . Knowledge of SAP (or similar ERP systems).

📌 Customer Support Administrator (Barcelona)
🏢 Agilent Technologies
📍 Barcelona