IT/OT Support Specialist (Zaragoza)

IT/OT Support Specialist (Zaragoza)

21 oct
|
Robson Bale
|
Zaragoza

21 oct

Robson Bale

Zaragoza

IT/OT Support Specialist – Zaragoza – Onsite - Permanent

Responsibilities

- Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment

- Local hands-and-feet support for general IT teams

- Troubleshooting automation and production systems (PLC, SCADA, OT networks)

- Support for software upgrades, patching, and backups in lab/OT environments

- Incident, problem, and change management (ITIL-based)

- Compliance with CSV, GxP, and data integrity procedures

- Participation in disaster recovery and business continuity planning

Requirements

- Bachelor's in IT, Engineering, or related field

- Experrience of IT/OT support experience in regulated environments

- Experience with industrial IT systems, SCADA/PLC, and lab software

- Networking knowledge (VLAN, Firewall, Routing)

- ITIL process knowledge; ServiceNow/Remedy ticketing

- Database Troubleshooting Experience MSSQL

- Available for onsite support and 24/7 on-call rotation

- Fluency in English and Spanish (both written and spoken) is essential.

- Candidate must declare Criminal Record no older than 3 months.

📌 IT/OT Support Specialist (Zaragoza)
🏢 Robson Bale
📍 Zaragoza

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