OverviewSME&C; is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C; can be the next step in your career. Together, we are shaping the future of business. As a Digital Account Executive, you will be the Growth Architect for a portfolio of Corporate customers within Small, Medium Enterprises & Channel (SME&C;). You will help customers accelerate their AI and digital transformation by connecting their business priorities with Microsoft Cloud, Security, Data, AI, Modern Work, and Business Applications solutions. You will build trusted relationships with business and technology decision makers, create new growth opportunities, and orchestrate Microsoft teams and partners across the customer lifecycle. Using AI-powered insights, digital engagement, and consultative selling, you will drive customer value, revenue growth, consumption, expansion, and renewal outcomes. This role offers the opportunity to strengthen your executive presence, deepen your business and industry acumen, and become a trusted advisor to customers navigating AI-led transformation.
ResponsibilitiesAccount ManagementDevelops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft revenue targets and customer business needs are met. Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts.



Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth. Ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays.
Expands network of key internal (e.
G., Industry Solutions [IS]) and external partners for accounts to ensure execution of core tasks and account transactions. Grows sales and partner impact and engages mainstream partners to develop and promote mutually-beneficial customer business and technology transformation strategies. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.
Anticipates moves within assigned accounts, as well as potential problems and ways to mitigate risks. Determines prioritization of action for multiple assigned accounts based on customer needs, sales-generating importance, growth opportunities, and account risks, all while maintaining a high level of commitment and accountability for assigned accounts. Consults and coordinates with the account management team to make necessary adjustments, determine what actions to tackle first,



and re-adjust priorities to respond to pressing and changing demands.
Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.
Customer EngagementBuilds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization through consultative engagement to establish Rhythm of Business (RoB) with customer sponsors to highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives, and partners with them to foster trust and brand growth and loyalty through multiple levels (e.
G., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.
G., Vice President). Leverages digital selling methods (e.
G., digital) to grow your network and create a pipeline, consume account-based marketing outputs, and reflect in the engagement strategy in our customer plan.
Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities

📌 Digital Account Executive (Les)
🏢 Ptc
📍 Les