General Information Location Work at Home Job ID 13585 Job Category Information Technology (IT) Language Requirement English Description & requirements DescriptionWe're CX fanatics, with technology at the core of everything we do. The world's most-loved brands rely on us to deliver seamless, tech-driven experiences. As we continue to embrace new ways of working and the potential of enterprise AI, we're looking for a Google Workspace & Enterprise AI Platform Owner to lead the evolution of our digital workplace and AI platforms. If you're passionate about technology, innovation and turning technical capability into real business value, we'd love to hear from you.
Join Transcom as a Google Workspace & Enterprise AI Platform Owner Be part of our Google Workplace & Platform Engineering team and take end-to-end ownership of Google Workspace and Google Gemini Enterprise across Transcom.
In this role, you'll combine technical platform expertise with strong stakeholder engagement, ensuring our platforms are secure, reliable and continuously evolving. You'll translate new technology capabilities into practical business solutions while helping teams get the most from Google Workspace and Enterprise AI.
I n this role, you will: Own the strategic roadmap, governance, lifecycle management, licensing and feature deployment for Google WorkspaceTake hands-on responsibility for the day-to-day administration of Gemini Enterprise, including data stores, connectors, schema mapping and indexingTranslate complex platform capabilities and technical constraints into clear, accessible solutions for business stakeholders and senior leadershipCreate and deliver training materials,



user guides and communications that support adoption of Workspace and Gemini EnterpriseFacilitate stakeholder workshops to understand requirements, prioritise opportunities and build governance consensusProvide direct support and enablement to end users and business teams, acting as a key service and adoption leadMonitor platform health, audit logs, security posture and reliability metrics, acting as the key escalation point with Google supportWork closely with IT, Information Security, Legal, Compliance and global business teams to ensure effective platform governanceCreate and maintain governance documentation, including RACI matrices, security and usage policies and connector reference materialsContinuously explore new capabilities across Workspace and Enterprise AI and identify opportunities to improve productivity and business outcomesWhat's in it for YOU International and inclusive environment that makes you feel supported, encouraged and welcome from day oneOpportunity to take ownership of strategic workplace technology and enterprise AI platforms across a integral organisationHands-on exposure to Google Gemini Enterprise, Google Cloud and emerging AI capabilitiesOpportunity to shape how teams across Transcom use technology and AI in their everyday workContinuous development through our internal learning platforms and external trainingOpportunity to work closely with IT, Security,



Legal and business leaders across different functions and geographiesRemote working environmentCorporate benefits and discountsTo be successful in this role, the following is needed: Bachelor's degree in Computer Science, Information Technology, Business Information Systems or a related field, or equivalent practical experiencePractical experience with Google Gemini Enterprise, Vertex AI Search or a comparable enterprise AI platformExpert-level knowledge of Google WorkspacePractical knowledge of enterprise connectors and basic scripting or automation tools such as Apps Script or PythonUnderstanding of data governance, access controls, security and privacy principlesExcellent communication and stakeholder management skills, with the ability to explain complex technical concepts clearlyInnovative and curious approach to emerging technology and enterprise AIStrategic mindset with the ability to translate platform capabilities into practical business solutionsFluency in English, both written and spoken, at C1/C2 levelStrong influencing skills and the confidence to work across IT, Security, Legal and business teams (optional)Strong ownership and accountability, balancing long-term platform strategy with hands-on technical execution (optional)Working knowledge of Google Cloud Console, including IAM, BigQuery and Cloud Storage (optional)We are ideally looking to hire in Albania, Bosnia and Herzegovina, Croatia, Egypt, Estonia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Macedonia, Poland, Portugal, Serbia, Spain or Tunisia.
Closing date for applications is Monday 26th October 2026.
What Life at Transcom is like At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transc

📌 Google Workspace (Málaga)
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