Onboard new partners who register on Click&Boat; (80%)
Assist partners throughout creation of boat listings, including ads and pictures
Show partners how the platform works
Help partners maximize account potential by updating ads and ensuring calendars are up to date
Enhance partner engagement by answering questions and doubts about platform use
Carry out market research according to business needs
Participate actively in BU weekly/monthly presentations
Collaborate with Account Managers, Sales, and Customer Experience teams to deliver a high-quality experience
Requirements Fluent in English
Ideally a first experience (internship or student / summer job) in a customer facing role
Dynamic and at ease on the phone
Enjoy advising and be an ongoing person
Customer satisfaction as a main source of motivation
Team player who inspires trust
Ready to take initiatives and battle for user satisfaction
Interested in start-up environments
Proactive and ready to share ideas to improve services
Knowledge of another language is highly valued (bonus)
Boating background and interest is valued (bonus)
Core Competencies Demonstrates strong customer engagement skills, with a focus on onboarding and supporting partners in maximizing their account potential on the Click&Boat; platform. Proactive in market research and collaboration with cross-functional teams to enhance user satisfaction.
Highest-signal resume keywords Customer Engagement
Onboarding Experience
Market Research
Fluent in English
Team Collaboration
Soft Skills Dynamic Communication
Proactive Problem Solving
Customer Satisfaction Focus
Trust Building
Initiative Taking
Industry Keywords Boating Background
Start-Up Environment
Customer Facing Role
Account Management
Partner Support
📌 International Assistant Account Manager (Barcelona)
🏢 Click&Boat
📍 Barcelona
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