At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

We currently have an opportunity for a talented Senior Solutions Engineer (Sr SE) to join our Spanish organisation. This is a sales and technical role with focus on customer/partners and is part of the sales organization.

The Sr SE's primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, a Sr SE needs to have excellent technical skills and knowledge on both F5 products and the "eco-system" that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to our customers business needs, in partnership with the Account Executive.

From our customer(s) perspective, the Sr SE is a trusted adviser who proactively learns and understands their technical and business challenges and can propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 Sr SE not only presents the technical features but also business benefits in the Technical Value Proposition.

Primary Responsibilities

Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.





Integral Responsibilities

Provides complex design and systems engineering configurations

Partners with product development and product management to assist with Change Request (CR) and Customer Special Request (CSR) cases

Maintains a high level of technical knowledge of F5 and the relevant industry

Utilize the F5 Sales Strategy and Solution Messaging to identify solutions for customer business objectives

Participate in the development and support of presentations for customers and partners

Clearly articulate technical elements of the F5 value proposition to customers and partners

Maintain knowledge of competitive landscape and share knowledge with CAT team

Contribute to the creation of case studies, white papers, and media articles for customers and/or partners

Foster a collaborative, team-based environment, sharing best practices and building lasting relationships

Effectively negotiate and pursue conflict resolution

Actively utilize SE tools: SalesForce.com, Idea, EDGE, Mainstreet and other SE readiness programs

Partner with sales team to maintain detailed account profiles including organizational charts, customer products, strategy and technology needs

Understand and effectively utilize F5 organizational resources

Consistently provide world-class customer service during pre-sales, implementation, and post-sales activities

Lead strategic (organizational) opportunities





Well developed SME focus for one technology

Deliver customized product presentations using an advanced solution-based sales approach

Proactively provide consultative support

Create customer documentation for POC

Understand business requirements involved with technical account strategy

Work effectively with Engineering, Product Development, and Technical Support organizations

Solve problems independently and creatively

Perform other related duties as assigned

Channel support activities include

Support F5 channel partner sales initiatives

Provide channel partners sustainable training on F5 solutions and competitive differentiation

Provide channel partners technical expertise and oversight as required

Proactively provide consultative support

Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutions

Post sales activities include

Understand and follow escalation process

Partner with the F5 Technical Support and customers/partners to resolve issues

Qualifications

Multiple years of related experience working within Cloud, Security, Application Delivery, Network Infrastructure, DevOps, SaaS, IaaS or PaaS environments. Knowledge of AI infrastructure and / or AI Security is highly preferred

Strong presentation, communication, account management (pre-sales) skills

Significant experience and a number of years pre-sales / Systems Engineering expertise

BS/BA or equivalent work experience

F5 core product experience or relevant experience in key competitor offerings highly preferred

In-depth industry knowledge and understanding of F5 technologies, solutions and product offerings strongly preferred

Fluent English with good written and oral communicati

📌 Sr Solutions Engineer (Madrid)
🏢 Ffive
📍 Madrid