Romanian Speaking Fitbit Customer Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading general brands. We pride ourselves on facilitating career-defining opportunities and are currently expanding our reach by staffing exceptional Romanian-speaking jobs for our world-renowned fitness technology partners. Job Overview We are seeking a passionate health enthusiast for a Romanian Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique role within the fitness and wellness industry allows you to empower users on their wellness journeys while enjoying a vibrant expatriate life in the heart of the Balkans.

Key Responsibilities
* Provide high-quality technical and product support to customers using Fitbit devices and the health-tracking platform.
* Promote fitness and wellness goals by guiding users through device synchronization, data tracking, and feature optimization.
* Troubleshoot hardware and software issues to ensure a seamless user experience in the health-tech ecosystem.
* Maintain accurate customer records while ensuring the highest standards of data protection and service excellence.
* Contribute to the ongoing growth of the fitness and wellness industry by gathering user feedback for product innovation.
* Collaborate with international teams to share best practices and enhance support protocols for the Romanian market.
* Native or fluent Romanian (spoken and written)



for our Romanian-speaking jobs.
* Proficient level of English to communicate within our international professional environment.
* Valid EU passport (mandatory requirement for relocation).
* A genuine passion for fitness, wellness, and personal health technology.
* Strong problem-solving skills and a customer-centric mindset tailored to the fitness sector.
* Previous experience in customer service or tech support is highly valued for this position in Bulgaria.

What We Offer
* Competitive Monthly Salary
* Fully Paid Training on industry-leading fitness technology
* Comprehensive Health Insurance
* Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival)
* Lucrative Monthly Performance Bonus
* A vibrant international work culture with career development prospects in Bulgaria
* And Much More… Life in Bulgaria Sofia is rapidly becoming the top destination for jobs in Bulgaria, offering a harmonious blend of historical charm and modern urban convenience. The city enjoys a temperate climate, providing stunning mountain views and a welcoming atmosphere that makes living in Bulgaria an unforgettable experience for international professionals. Relocating to Bulgaria is a seamless process with our support, allowing you to enjoy a high quality of life with affordable living costs and world-class cuisine. From vibrant nightlife to outdoor adventures, Bulgaria is the perfect backdrop for your next career chapter in the fitness and wellness sector. #J-18808-Ljbffr

📌 Romanian Speaking Fitbit Customer Support Specialist (Vitoria-Gasteiz)
🏢 Mercier Consultancy Group
📍 Vitoria-Gasteiz