Business Analyst, Account Health Support, Account Health Support (Barcelona)

Business Analyst, Account Health Support, Account Health Support (Barcelona)

21 oct
|
Amazon
|
Barcelona

21 oct

Amazon

Barcelona

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are looking for an exceptional business analyst to help us develop new ways to build trust and loyalty with sellers, a crucial component of our flywheel.
They know and love working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. This is a role with high visibility to senior leadership and with high opportunity for impact for those willing to roll up their sleeves and dive deep to achieve results.
Translate basic business problem statements into analysis requirements. Use analytical and statistical rigor to solve complex problems and drive business decisions.
Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.
Write queries and output efficiently, and have in-depth knowledge of the data available in area of expertise.
Pull the data needed with standard query syntax; Convert data to make it analysis-ready.
Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.
Monitor and troubleshoot operational or data issues in the data pipelines
Review and audit existing ETL jobs and SQL queries.
Good communication and writing. Effectively communicates with both business and technical teams.




Partner with Business Stakeholders to automate metrics and dive data to drive decisions that will support Sellers on the Amazon Platform
Surface opportunities to drive process improvement, looking beyond the surface to understand what the data means for the team
Participate in weekly, monthly, and quarterly business reviews with Integral leadership spanning our six operations sites, from Arizona to Singapore.
Provide data insights to Operations Managers to help them understand root cause of defect drivers for the programs and specialists.
Account Health Support exists to educate sellers on how to maintain their Account Health while selling on the Amazon platform. We provide support to these sellers to ensure they understand Amazon's policy and provide a delightful experience for our customers. 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
~3+ years of business or financial analysis experience
~ Bachelor's degree or equivalent
~ Experience defining requirements and using data and metrics to draw business insights
~ Experience with SQL
~ Experience making business recommendations and influencing stakeholders
~ Be self-driven, and show ability to deliver on ambiguous projects with incomplete data.

5+ years of business analyst, data analyst or similar role experience
~ Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon Spain Support Services, S.L.

📌 Business Analyst, Account Health Support, Account Health Support (Barcelona)
🏢 Amazon
📍 Barcelona

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