Your mission Guest Service Agent at REMS Responsibilities
* Guide our guests using our communication tools (PMS and phone calls).
* Welcome the guests to the properties and assist them during their stay (check-in).
* Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
* Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
* Cover the reception of the guests in our office.
* Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs. Conditions and Benefits
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Location:
Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).
* Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts.
* Possibility of part time scheduling starting from 25H/ Week.




* Contract: Permanent employment contract with a trial period depending on profile.
* Days off: 2 days per week.
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Salary:
Between 20.500 EUR and 25.000 EUR annually.
* Great career potential growth in the rental department.

Your profile
Skills and qualifications
* Good writing and spelling capabilities in English and Spanish (French and any other language is a plus).
* Be reactive, adaptive and improvise while facing issues.
* Having strong customer relationship capabilities.
* Good knowledge of Andaluciía is a plus (restaurants, cultural sites, activities...).
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* Experience as a receptionist in a hotel or AirBnB accommodation is a plus.
* A Bachelor's degree in a relevant field is a plus.
* Driving licence is a plus.

📌 Guest Service Agent (Cádiz)
🏢 REMS
📍 Cádiz