We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‑to‑reach, high‑value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “general approach, local touch” philosophy. Job summary The TPS Key Account Manager is responsible for managing and growing relationships with existing Third-Party Suppliers (TPS) across Europe while driving the acquisition of new partners within the assigned territory. The role focuses on maximizing supplier performance, increasing production and revenue contribution, optimizing content in line with retail product needs, and delivering commercial growth through strategic account management, contract negotiation, and pipeline development.

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Manage and develop relationships with assigned TPS partners across Europe to maximize production and commercial performance.
Drive the acquisition of new TPS partners in line with the global pipeline strategy and regional growth objectives.
Conduct strategic business reviews with existing and prospective TPS partners, identifying opportunities for content optimization and growth.




Collaborate with internal Commercial Strategy and relevant stakeholders to execute agreed optimization and growth plans.
Monitor supplier performance, productivity, and production metrics, taking proactive action to maximize opportunities and address underperformance.
Increase supplier income and optimize overall margin contribution (OM) through commercial initiatives and partner development.
Manage the end-to-end contracting process for new TPS partners, including negotiations, contract finalization, renewals, amendments, and compliance with company standards.
Maintain a healthy sales pipeline and ensure timely activation of new supplier connections.
Track and report on key business performance indicators, identifying trends and recommending actions to achieve targets.
Proven experience in account management, business development, supplier management, or commercial partnerships within the travel or hospitality industry.
Strong commercial and negotiation skills with experience managing contracts and commercial agreements.
Experience managing performance metrics and using data to drive commercial decision-making.
Strong understanding of content optimization, distribution channels, and supplier performance management. xkdbapo
Results-oriented mindset with a track record of driving revenue growth and achieving commercial targets.

📌 Account Manager (Retail Technology) (Palma)
🏢 HBX Group
📍 Palma