Business Analyst CRM (Barcelona)

Business Analyst CRM (Barcelona)

21 oct
|
Sulzer
|
Barcelona

21 oct

Sulzer

Barcelona

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Join our Water & Industrial Business Unit as a Business Analyst, WIBU Operations, and help turn business data into practical insights, stronger processes and better commercial decisions.
Based in Barcelona, you will work with sales leaders, regional teams and cross-functional stakeholders to improve business processes, data quality, forecasting and reporting. You will also help ensure that key platforms, including Salesforce CRM, CPQ, ERP and business intelligence tools, effectively support the organization’s needs.
This is an international opportunity for an analytical and collaborative professional who wants broad business exposure and the chance to contribute to continuous improvement across a integral organization.
Analyze commercial and operational processes, identifying opportunities to simplify workflows and improve efficiency.
Lead and support process improvement initiatives, with a particular focus on sales processes and reporting accuracy.
Improve data quality to support more automated, reliable monitoring and forecasting.
Ensure Salesforce CRM, CPQ, ERP and other key systems effectively support business requirements.
Coordinate CRM maintenance activities and support the WIBU Salesforce Champion network.
Organize regular meetings with Salesforce Champions to share best practices and promote consistent system use.
Create and maintain CRM and business intelligence dashboards.
Support business intelligence data collection, governance and accessibility across different systems.




Contribute subject-matter expertise to data analytics and business intelligence projects.
Track commercial performance by region, market segment and business type.
Collaborate with Finance and Strategy teams on budgeting and performance analysis by region, segment and product.
Facilitate continuous improvement initiatives and promote data-driven decision-making.
Maintain high standards of integrity, accountability, business ethics and regulatory compliance.
A bachelor’s degree in Engineering, Economics, Business Administration or a related discipline.
Initial experience or strong academic exposure in business analysis, process improvement, data analytics or a related area.
A solid understanding of business processes and basic financial concepts.
Confidence working with data from multiple business systems.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Professional fluency in English.
Effective communication, networking and collaboration skills.
Knowledge of Salesforce CRM, SAP, CPQ or other ERP platforms.
Experience with Qlik Sense, Power BI or equivalent business intelligence tools.
Exposure to data mining, data governance, dashboard development or forecasting.
Knowledge of industrial products, engineered solutions or the pumps sector.
Data science knowledge or a related certification.
Meal vouchers, depending on local policy and eligibility.
Access to a voluntary flexible compensation scheme, which may include health insurance, transport or childcare.
Career development opportunities within a solid, well-established global engineering company.
Broad exposure to commercial operations, business intelligence, sales excellence and cross-functional projects.
Office location:

📌 Business Analyst CRM (Barcelona)
🏢 Sulzer
📍 Barcelona

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