21 oct
|
Amplity
|
Madrid
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. Global Medical Solutions VP, Integral Medical Solutions or Senior Program Director, Medical Medical
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- Premium content & audience access to critical oncology care networks to deliver specific Client specific project KPIs. Daily management of the field-based team is a key aspect of the role ensuring the effective implementation, execution, and delivery of Client requirements to achieve key goals in specific locations and sites. Retention and expansion of assigned projects is a key goal. The specific deliverables being managed can vary and is defined in the contract Amplity holds with the client organisation. Meaningful management expertise may be deployed in the following areas: Setting and monitoring of KPIs Consultancy services to Client in helping to shape and form localised planning Performance management, appraisals and renumeration Training and coaching of field teams to increase skills and capabilities that drive outstanding clinical and scientific conversations and outputs Role model Amplity values and represent our brand, demonstrating sound judgment and integrity in all aspects of the role Monitor project status/changes and develop solutions to address arising issues by engaging the Director, Medical, People (HR) Team, Finance Manager and Account Director on issues that may impact revenue,
client expectations or satisfaction and issues related to public perception of client organisation or its products Share best practice and feedback to drive improved business performance internally Gain engagement and support from all those involved in Client projects to deliver exceptional quality to exceed Client expectations Conduct second stage interviews, co-ordinate client 'Meet and Greet' calls or meetings ~ Work in collaboration with Project Managers to plan and implement assessment centres, ensuring full attendance and make final candidate selections ~ Work in collaboration with HR and project management to facilitate induction and onboarding for new starters in collaboration with relevant departments ~ Translate programme/project requirements into operational task and Key Performance Indicators ~(Set expectations with team around performance, providing clear goals and direction and managing/removing any barriers to success, clarify appropriate communication routes ~ Capture outputs to ensure there is a clear action plan to enhance performance ~ Identify training needs and facilitate interventions utilizing Amplity's LMS to meet these needs e.g. coaching sessions, workshops, remote learning and working with Client lead to understand costs and budget implications ~ Ensure team members are equipped with appropriate IT software/hardware, understand how to use it and have access to support services e.g. helpdesk ~ Manage all employees in accordance with Company policies and country standards e.g. absence,
disciplinary, performance etc. Monitor individual and team performance against KPIs, collate insights and prepare client reports that add genuine value to client's therapy area strategy Respond to queries and questions related to client projects in a timely and supportive way Share relevant Amplity and Client procedures and processes to ensure team operate within a compliant framework and in accordance with legal requirements Conduct regular field-visits and undertake regular 1:1s (face-to-face or remote, depending on geography) Plan and create necessary processes to capture feedback and "next steps" for end of projects ensuring full collaboration with all departments Work with TA to develop process for exploring all opportunities for redeployment of employees to relevant projects Work with Account Director to capture any feedback related to projects to inform future proposals Maintain up to date and relevant knowledge of therapy area, clinical papers, patient treatment pathways and client products and support team with training in this area Always negotiate offers in line with budget prepared and where these exceed outlined budget, liaise with Finance and client to gain approval Ensure self and team operate within any financial budgets allocated Approve all travel and expenses incurred by team in accordance with company policies and within agreed timelines Assist with any forecasting and financial data that Business Acquisition or Finance may have PhD or MD equivalent highly desirable ~Demonstrable experience of people management ~ Critical appraisal of scientific data ~ Fluent English ~ Proficient in the use of Microsoft Office packages ~ Performance Competencies Planning and organisation Amp
📌 International Senior Program Manager (Madrid)
🏢 Amplity
📍 Madrid