LEGENDS INTEGRAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 400 venues worldwide, hosting 20,000 events and entertaining 200 million guests each year, is powered by our depth of expertise and level of execution across every component—feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking—of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us THE ROLE The F&B; Trainer
- Iberia will drive transformational change by developing and delivering the training programme for the Legends Global Food and Beverage division in Iberia. In this role the Trainer will design, implement and oversee training programmes that enhance service quality, operational efficiency and employee performance across all Iberia F&B; outlets. This role ensures consistent service standards, ongoing professional development for F&B; team members and will work with the Health and Safety Manager to ensure compliance with safety and hygiene regulations. The F&B; Trainer needs to be an experienced, creative and commercially aware individual with a strong track record in developing and executing F&B; Learning and Development strategies aligned with business goals.



They will have a deep understanding of food and beverage trends as well as an ability to provide inspirational tutorship in a fast-paced, constantly evolving environment. This position requires a leader with a passion for hospitality and a commitment to excellence. What We Can Offer
* Childcare vouchers to make family life a little easier
* Access to a comprehensive health insurance plan with Aegon, available at a preferential employee rate to help keep you and your loved ones covered
* Wellhub app access to get your game on with your favourite sporting activities and keeping you active.
* The opportunity to enroll Generali's pension scheme after your first year with the company, supporting your long-term financial wellbeing and future planning.
* a flexible hybrid work setting giving you up to 2 days a week to work from home
* a Pluxee restaurant card to treat yourself to great meals.

Key Responsibilities
* Conduct learning needs analyses to identify skill gaps across service, culinary, beverage, and leadership teams.
* Design blended learning solutions including classroom training, on-the-job coaching, e-learning, and microlearning.
* Create and maintain training materials, SOPs, learning pathways, and competency frameworks.
* Facilitate engaging learning sessions for casual workers, front-line employees, supervisors, and managers.
* Coach leaders to effectively train and develop their teams.




* Support onboarding and continuous learning programs for new and existing employees and casual workers.
* Create programmes to drive fast and friendly service in our retail environments.
* Coach teams to create high-end VIP dining experiences.
* Partner with F&B; leadership to ensure consistent implementation of brand standards and service models.
* Using appropriate learning models to ensure the customer experience is at the heart of all we do.
* Monitor learning effectiveness through assessments, observations, audits, and performance metrics.
* Drive continuous improvement initiatives based on learning outcomes and operational feedback.
* Collaborate with the Health and Safety Manager to ensure all F&B; teams meet food safety, hygiene, health, and alcohol service requirements.
* Maintain accurate learning records and compliance documentation.
* Promote a culture of learning, feedback, and continuous improvement.
* Track, analyse, and report on learning metrics, ROI, and business impact.
* Manage external training providers and learning-related budgets. Apart from all the above, the F&B; Trainer
- Iberia will work on and take care of the projects below: Season Engagement Day a pre-season briefing and CX collaboration between Legends Global Match Day Management and the RMCF Hostess/Host team. RMCF University providing Spanish and English learning, and specifically leveraging the tool to enhance the fan experience.
* Litmos, which is our full L&D; platform which allows us to properly provide development, including creating learning pathways.
* 7-taps, our new experiential learning platform that can provide match Day theme toolbox trainings.
* Legends Global Academy that will help us create a development program for Match Day teams

📌 F&B Trainer (Madrid)
🏢 Legends Global (Europe)
📍 Madrid