At Joko, our mission is to we help consumers save time and money when shopping online or in-store. Founded in Paris, Joko is a tech company and certified B Corp with over 120 talents across Paris, Barcelona, and New York (and beyond). The People Operations team owns and runs the core people processes — contracts, payroll, benefits, compliance, HR systems and data — across France, Spain, and the US. Today, the team consists of two experienced People Operations Managers — and because the whole Joko team is growing rapidly, from 100+ people today to 200+ within 18 months, we are doubling it: alongside this role, we are hiring two additional People Operations Managers. People Operations sits within the broader People function, which also covers Talent Acquisition, People Business Partnering, and Workplace Management. You will be Joko's first Head of People Operations. The foundations exist — experienced team members owning our core people processes across three countries, a strong compliance track record — but the department structure, the operating model, and the roadmap are yours to design. You will have the tools, the budget, and dedicated BizOps support to automate aggressively and build one of the most modern People Ops setups out there. As Head of People Operations, your mission is to build the operational backbone that lets Joko double in headcount without losing an ounce of reliability. You will report to the VP People and manage the People Operations team: two People Operations Managers today, four soon. Hire, coach, and grow your People Operations Managers.



Payroll, contracts, benefits, time off, and onboarding/offboarding administration across France, Spain, and the US — accurate, compliant, and on time, every time. Project the company 18 months ahead and build for it today: country playbooks (our Spain entity is ramping up now, and more markets will follow), clean org data, and reliable workforce reporting for planning and reviews. Own systems and data: Take full ownership of our HRIS and people data. Make People data a single source of truth, automate everything that should be automated — with AI and with dedicated support from our BizOps team — and keep improving the employee-facing experience of every process. Own compliance: Ensure compliance with French and Spanish labor law hand-in-hand with our Head of Legal and external counsel, anticipate regulatory changes, and keep our documentation ready for audits, fundraising, and due diligence at any moment. Work closely with Finance (payroll reconciliation, headcount and budget actuals), Legal (labor law), Talent Acquisition (fast, flawless contracts and pre-onboarding), and Workplace Management.

Experience:
8+ years in People Operations or HR,



including several years managing a team, in high-growth tech startups or scale-ups — you've lived through a similar headcount inflection. Expertise: Deep command of French payroll and labor law; exposure to Spanish or US employment matters is a strong plus. You've owned an HRIS, you design processes that hold up at 3x the headcount, and you are rigorous about data quality. You reason with data — headcount, payroll, budget actuals — and build reporting that people trust. You take ownership without being asked, you welcome feedback, and you go the extra mile by default. Discretion: You handle sensitive matters — disciplinary cases, offboarding, personal data — with absolute integrity. High standards, hands-on: You set the bar high and you are never afraid to roll up your sleeves — you can run a payroll cycle yourself if needed. Fluent in French, fluent in English (our working language). Spanish is a plus. Some of the benefits listed below are available to full-time positions only) Adaptable remote: If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings ~ The exercise will be relevant to your role (e.g. analysis, strategy, or process design). You may also be invited for coffee with team members to get a feel for our culture. #

📌 Director of People Operations (Barcelona)
🏢 Joko
📍 Barcelona