Do you want to work for the integral leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.
We offer a fast growth path and provide full training around our services, technology solutions and workflows. We have 90 offices worldwide but this particular opportunity is based in our Manhattan or our Pittsburgh office. We offer career development and an attractive bonus plan and social events are organized frequently.
From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status,



or any other characteristic protected by state, federal, or local law
The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.
Respond to client requests for new project initiatives through our centralized technology
Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
Where applicable, initiate some project specifics to set the production team /individual project up for success
Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team and providing a high level of service
Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
Potentially trouble-shoot problem projects
Understand and abide by individual project instructions and effectively communicate to the production team
Bachelor’s degree
Excellent written and verbal English communication skills
Customer service and/or project management experience
Working knowledge of MS Office

📌 Client Services Associate (Korean Speaker) (Madrid)
🏢 Transperfect
📍 Madrid