AI Acquisition is a bootstrapped, founder-led business helping founders and operators scale with AI, combining a sales and delivery engine, one-to-one consultation, and our own SaaS platforms. We move fast, we build constantly, and we hold a high bar for the people who work directly with our clients. The Account Management function is the front line of that relationship. Not a relationship manager. Not a check-in scheduler. You own a portfolio of clients who are building real businesses with our support. Your job is to diagnose where they actually are, figure out what's blocking their progress, manage their expectations when needed, and drive them toward commercial results, not just activity. This means you need to understand marketing, sales, offer development, and fulfillment well enough to have real conversations about all of them. Our clients purchase a fully built AI lead-generation business: brand, website, funnel, lead engine, and the systems that help turn leads into customers. You'll work directly with clients on Zoom, Slack, and through our internal systems. You'll run growth workshops, intro calls, and quick syncs. A portfolio of active clients across different stages: onboarding, growth, scale, and at-risk Client expectation management, framing what's realistic, resetting when needed, never overpromising Diagnosing why a client isn't getting results: is it the offer, the funnel, the sales process, the client's own execution, or something upstream? Funnel and campaign literacy and understanding the client's lead engine (Meta ads, cold email, B2B book-a-call, DFY website), confirming it matches their contract and guarantee, and flagging mismatches before they become problems Reading the client's specific contract, understanding the distinct payment flows (client pays AIA, client's customers pay client, ad spend reimbursement),



and giving accurate answers under pressure rather than quoting generic numbers Spotting the signals before a client escalates (sudden silence, short replies, frustration, refund language, contract/funnel mismatches) and acting on them with a structured escalation, not a panicked message When you inherit accounts, you verify every client's status, contract, delivery stage, and risk level before assuming anything is fine Spotting when a client is ready for more and positioning it as the natural next step, not a sales pitch Every client interaction, decision, and next step logged in our systems (Athena ticketing, Slack channels) 4+ years in a client-facing account management, CSM, or business consulting role where you were directly responsible for client outcomes, not just client satisfaction scores ~ You've consulted business owners on how to start, grow, or scale a business, walked them through the hard parts, not just handed them a playbook ~ You're comfortable navigating money conversations with clients, not quoting generic numbers, but reading the specific contract, understanding the payment flows, and giving accurate answers under pressure ~ You're comfortable with AI tools and either already use them in your workflow or are the kind of person who finds and tests them without being told to ~ You only know one side of the equation (only marketing, or only sales) and aren't interested in learning the other You need heavy management and regular direction to stay productive You can audit a new book of business end to end and produce an accurate status picture within your first week of owning it anyone picking up your account can see exactly where things stand After an initial screen, you'll complete a scenario-based Loom task, a real client situation that tests how you diagnose problems, manage expectations, and make commercial decisions. We assess for judgment, not just experience. This is a high-performance, remote-first team operating at the cutting edge of AI-powered business building. Compensation that rewards output,

base plus performance bonus plus upsell commission.

📌 Account Managers/Senior Account Manager (Madrid)
🏢 AI Acquisition
📍 Madrid