The platform provides employees with greater choice and flexibility in how they use their allocated benefits budgets, creating a more engaging and employee-centric benefits experience. Trusted by leading integral organizations such as Stripe, Zoom, Lululemon, and affirm, the solution supports nearly one million employees and demonstrates strong customer satisfaction metrics, including 75 NPS and 98% CSAT scores.
Project Overview: The project focused on enhancing and scaling Client's benefits management ecosystem, which allows organizations to configure and manage various employee benefit programs through a unified platform. From a business analysis perspective, the project involved analyzing business processes, improving platform workflows, supporting integrations between benefits products and payment/reimbursement systems, clarifying stakeholder requirements, and contributing to the optimization of user and HR administration experiences across the platform.
Experience in business analysis or product management: Pre-Tax / tax-advantaged employee benefits products is required.
Experience with claims, reimbursements, expense eligibility, substantiation, adjudication, and supporting documentation workflows.
Strong understanding of the software development lifecycle and Agile product delivery.
Knowledge of business analysis activities and techniques, requirements lifecycle.
Knowledge of requirements management tools (at least JIRA & Confluence).
Strong English verbal and written communication skills.




Strong analytical and problem-solving skills, including the ability to use data and customer feedback to support product decisions.
Analyze the business, customer, and regulatory context of Pre-Tax benefits products, including HSA, FSA, HRA, and related employee benefit programs. Own and evolve the product vision and roadmap for assigned Pre-Tax capabilities, balancing customer value, business priorities, regulatory requirements, operational needs, and technical constraints.

Analyze the business context and client's current state. Define business needs.
Define and track product KPIs and success metrics for key Pre-Tax journeys.
Use customer feedback, usage data, operational metrics, and market insights to support prioritization and product decisions.
Contribute to product strategy by identifying opportunities to improve adoption, engagement, operational efficiency, and competitiveness of Pre-Tax offerings.
Document requirements in accordance with predefined standards and project specific.
Collaborate with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project's specifics and stakeholders' preferences.
Support release planning and milestone definition, ensuring that product scope is realistic and aligned with delivery capacity and business priorities.
Great dynamic project with lots of opportunities to grow
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📌 Product Manager/Business Analyst (Madrid)
🏢 Intellias
📍 Madrid