Join us to shape the future of work: your next adventure awaits The position We are looking for a proactive IT Helpdesk Engineer to join our dynamic and fast-paced team. In this role, you will be the go-to person for ensuring that our employees have the tools, support, and guidance they need to work efficiently and securely. You will handle everything from troubleshooting day-to-day IT issues to managing critical infrastructure, including network connectivity, endpoint security, and device management. Responsibilities * Handling Helpdesk Tickets * IT support for office infrastructure - WiFi, Network Connectivity * Managing devices through WorkspaceOne * Management of Endpoint Security through Carbon Black * Onboarding and Offboarding users * Image laptops to get them ready and wipe laptops according to procedures * Keep records of assets up to date * You will also collaborate with the wider integral team to streamline operating procedures and enhance the experience for IT users You have * Experience of helpdesk and desktop support * Ambitious, driven,



and able to handle pressure and prioritise tasks * Good automation skills or working towards this * Excellent communication skills with all stakeholders * An understanding of Local Area Networking including WiFi and related security concepts * Management of connectivity in small sites, firewalls, switches, APs * Some experience with supporting the following applications Okta, Google Suite Workspace, Tempworks or any ATS * Enthusiastic about technology and adaptable to change * Excellent documentation skills #LI-KB1 About us Job&Talent; is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round. Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the ent

📌 HQ - Junior IT Helpdesk Engineer (Comunidad de Madrid)
🏢 Job Talent
📍 Comunidad de Madrid