Mission
: Responsible for the commercial development and branding of Tod’s within the store as well as customer experience and satisfaction.
Main activities:
Develop the store sales turnover:
- Guarantee the implementation of Tod’s commercial policy within the store
- Setting of sales objectives and periodic analysis of the results achieved
- Implementation of the selling ceremony in accordance with the Brand guidelines
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
- Guarantee the implementation of CRM actions in order to develop the customer database
- Supervise the coordination of Trade marketing events
- Analyse sales reports and customer feedback
- Propose action plans in order to exceed the set objectives and increase turnover
- Guarantee correct invoicing and collection procedures
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
Team management:
- Organize the activity of the store: planning, determine collective and individual actions
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions
Ensure brand image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
- Guarantee customer satisfaction
- Guarantee compliance with the rules and procedures within the store
Profile:
Experience:
- 2/3 years minimum team management experience
Specific Competences:
- Management
- Luxury sales and
📌 TOD´S Group (Barcelona)
🏢 TOD'S Group
📍 Barcelona
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