Urgent Hiring- Field Services Representative

Location:
Madrid, Spain (this role is also available in- Belgium, Brussels/ Poland- Warsaw/ Germany-Frankfurt)

Work Model:
100% Onsite

Contract:
6 Months + Likely Extension

Expected Start:
26 October 2026

Interview:
TODAY – Immediate availability required

We are looking for an experienced
Field Services Representative / Desktop Support Engineer
to provide hands-on IT support in a manufacturing/lab environment.

Key Responsibilities:
- Provide
desk-side, end-user and break-fix support
- Handle
IMAC (Install, Move, Add, Change)
activities
- Support laptops, handhelds, scanners, tablets, printers and PCs
- Provide
Smart Hands & Feet
support across IT teams
- Perform
Rack & Stack
activities for infrastructure devices
- Support network connectivity including
LAN, Wi-Fi, Voice, Video and Printers
- Coordinate cable patching and vendor activities
- Support
power shutdown/maintenance activities
for network devices and servers
- Manage IT assets including collection, storage, labelling, imaging, allocation,



recovery and disposal
- Install and configure hardware/software for end users
- Provide IT support for
manufacturing, laboratory and distribution environments
- Coordinate with vendors/OEMs on high-priority issues
- Provide physical access to vendors for IDF/MDF/MMR, server rooms and data centers
- Support IT equipment used in manufacturing/test environments

Required Skills & Experience:
- 2+ years of Desk-Side / Field Services Support experience
- Strong knowledge of
Microsoft Windows OS
- Working knowledge of
MS Office and business applications
- Good troubleshooting and analytical skills
- Strong customer support and communication skills
- Basic knowledge of
LAN, Wi-Fi, telecom, compute/storage and mobile devices
- Experience with laptops, scanners, printers, tablets and specialized IT equipment
- Knowledge of
IT asset lifecycle management
- Experience in manufacturing, lab or distribution center environments is highl

📌 Field Service Representative (Madrid)
🏢 Mpower Plus
📍 Madrid