Account manager (Valencia)

Account manager (Valencia)

20 oct
|
Concentrix Spain
|
Valencia

20 oct

Concentrix Spain

Valencia

Experience the power of a game-changing career
If you’re looking to grow and be inspired, as an Account Manager onsite in Valencia you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As an Account Manager on our team, you will:
Achieving specific sales targets and maximizing sale opportunities on each and every call
Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs
Maintain broad knowledge of products, pricing, promotions, and procedures




Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and sales performance
Answer billing questions by talking through components of customer accounts
Your qualifications
High school diploma with six months of sales experience preferred
Ability to effectively communicate, both written and verbally
Skilled in multi-tasking; including the ability to be adaptable and adapt to changes quickly
Basic computer naviga

📌 Account manager (Valencia)
🏢 Concentrix Spain
📍 Valencia

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