Job Title: After Sales & Customer Care Coordinator (several positions)-Location: Costa Del Sol-Alcaidesa Role Purpose The After Sales Coordinator (fluent in English and Spanish) is the primary point of contact for new homeowners once a property purchase is finalised. Your mission is to ensure a seamless transition from "sold" to "settled," managing the snagging process, coordinating repairs, and maintaining the developer’s reputation for excellence. Key Responsibilities * Relationship Management: Act as the dedicated liaison between homeowners, site managers, and sub-contractors and our own internal staff * The "Snag" Master: Coordinate and track the completion list of minor defects, ensuring all issues are resolved in a timely manner and keeping all stakeholders informed * Handover Coordination: Organise and occasionally lead home demonstrations, ensuring owners understand how to operate their new home’s systems. * Administrative Excellence: Maintain an impeccable database of homeowner records and maintenance schedules.



* Contractor Liaison: Schedule and oversee remedial works, ensuring contractors are briefed and work is completed to a high standard. * Feedback Loop: Collect and analyse customer satisfaction data to help the construction team improve future builds. Requirements & Skills * The "Organiser" DNA: You live for a well-maintained spreadsheet. You can juggle 20+ moving parts without dropping the ball. * Experience: Previous experience in property development, estate agency, or high-end hospitality is highly preferred. * Communication: Exceptional verbal and written skills. You can deliver bad news (like a delay) with empathy and professionalism. * Technical Literacy: Familiarity with property management software or an enthusiasm to learn * Problem-Solving: A proactive "get it done" attitude when a contractor doesn't show up or a pipe leaks. #J-18808-Ljbffr

📌 After Sales (Andalucía)
🏢 Comet Capital
📍 Andalucía