Event Rooms Coordinator - Grand Hyatt Barcelona
Role overview: Coordinate accommodation arrangements for groups and events, acting as main point of contact for room-related requirements, aligned with Hyatt brand standards.
- Act as the main point of contact for clients regarding all accommodation-related requirements from group confirmation through post-stay follow-up.
- Manage group room blocks, rooming lists, reservations, amendments, cancellations, extensions, and accommodation changes.
- Coordinate VIP guests, upgrades, amenities, accessibility requirements, and special accommodation requests.
- Monitor room block pickup and availability; communicate risks, changes, and opportunities to relevant teams.
- Ensure room rates, billing instructions,