The Airbnb Hotels organization operates with a start-up spirit inside a much larger company. You get the speed, ownership and entrepreneurial energy of a small team, backed by Airbnb’s general brand, reach and resourcesWe’re growing fast, and the people who join have an outsized impact on where we go next. For hotels, we are a source of incremental bookings and new demand, helping them grow their business and reach guests they wouldn’t find on their ownFor guests, we open up a wider world of places to stay and discover. We’re building this at scale, and we’re looking for people who want to build it with usAs a Market Manager, your role will entail ensuring the health and expansion of our supply in Spain. This will involve managing Hotels, optimizing their set-up via discounts, availability and other leversYour focus will be to enhance Airbnb’s market presence in the region through collaboration with other teams, leveraging your expertise on the local marketWith a deep understanding of Airbnb’s mission and values, you will oversee all aspects of the hotel’s success on Airbnb. This includes developing tiering and account management strategies and managing relationships with strategic partners, as well as internal stakeholders and your immediate colleagues in your local regionYou will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets (such as Barcelona) and emerging, untapped markets across your managed regions, aiming to secure our long-term successBuild, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with HotelsConduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts,



including in-person support as neededImplement strategies to effectively manage and optimize your portfolio of hotels in Spain, from independent and family-run properties to groups and chainsEducate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholdersLeverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resourcesUse an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territoryWork cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb’s long-term market successAcquire comprehensive knowledge of Spanish market trends to inform both internal and external stakeholdersUnderstand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guestsBenefitsPaid volunteer timeHealth food and snacksGenerous parental and family leaveLearning and developmentAnnual travel and experiences creditHighly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects. Salesforce experience is a plus,



indicating the technical tools proficiency needed for effective relationship managementProven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective successCharismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the roleThe ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresightPassion for Airbnb, travel, and the sharing economy. Being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company’s mission and sectorBased in Barcelona, and must be willing to regularly travel to your assigned territory across Spain. Typical expectation would be once every 4 to 6 weeksFluent Spanish and English are required; additional European languages are welcome5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationshipsProven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunitiesExcellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skillsProficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge#J-18808-Ljbffr

📌 Market Manager (Hotels, Spain) (Madrid)
🏢 Airbnb
📍 Madrid