Technical Support Engineer | Networks (Madrid)

Technical Support Engineer | Networks (Madrid)

20 oct
|
Teltonika
|
Madrid

20 oct

Teltonika

Madrid

We are looking for a Technical Support Engineer - Networks to join our newly established Teltonika office in Madrid and contribute to the continued growth of Teltonika Spain.Teltonika's Networks Business Unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our solutions are used in Industry 4.0, Smart City, Green Energy, security, transportation, retail, and other demanding connectivity environments.We are proud of our products developed and manufactured in Lithuania and are looking for a technically strong and customer-oriented professional to support customers, partners, and the local sales team.In this role, you will: Provide technical support to customers, partners, and integrators using Teltonika Networks productsSupport the Sales team during customer meetings, product demonstrations, and technical discussionsTroubleshoot issues related to networking devices, software, connectivity, and product configurationWork closely with HQ technical teams and R&D to resolve complex technical challengesDeliver product training and prepare technical documentation for internal and external useCollect customer feedback and contribute to the continuous improvement of our products and servicesWhat we expect of you: Fluent Spanish and good written and spoken EnglishTechnical or engineering education in networking, telecommunications, IT,



electronics, or a related fieldPrevious experience in technical support, network engineering, pre-sales, or similar rolesSolid understanding of networking principles and technologiesExperience with routers, gateways, switches, modems, or related networking equipmentStrong troubleshooting and problem-solving skillsCustomer-oriented mindset and excellent communication skillsWillingness to travel within Spain when requiredNice to have: Experience with industrial networking or IoT connectivity solutionsKnowledge of VPNs, Linux-based systems, and mobile connectivity technologiesCCNA certification or similar networking coursesExperience working in an international environmentWhat we offer: Opportunity to join Teltonika Spain at an early stage and contribute directly to the growth of the local Networks businessClose collaboration with local and international teamsProfessional onboarding and product trainingDynamic, fast-growing, and international work environmentReal opportunities for professional development and career growth23 working days of annual leaveBirthday day off2 additional personal days per yearFridays ending at 15:00 throughout the yearSalary We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise.#J-18808-Ljbffr

📌 Technical Support Engineer | Networks (Madrid)
🏢 Teltonika
📍 Madrid

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