20 oct
|
Click&Boat
|
Madrid
About our CrewClick&Boatis a rental platform product ofBoats Group,the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe!Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals.To support this growth, we are hiring anOperations Specialistto join a dynamic team in our Barcelona office and continue building a world-class, creative organization by finding the best talent for our incredible culture.About the roleThis role will give you a strong connection to the real business: bookings, payments, owners, customers.You will join theFinOps team, which sits at the crossroads ofOperations, Payments and Customer Experience. Your job is not accounting, not FP&A, not payroll, it’s making suremoney flows correctly, on time, and without friction .You will work daily with our operational teams:Supply(boat owners)Sales(tenants & bookings)Customer Care(after-sales, incidents, changes)Your missionOperations & Cash Management (≈60%)You’ll be at the heart of daily operations:Review and manage customer payments and partner payoutsHandle booking changes (modifications, cancellations)Ensure commissions, amounts and currencies are correctSupervise daily payment flows handled by internsResolve complex or high-impact cases that don’t fit standard proceduresValidate large payment batches and exceptional transfersThis is a role for someone who likes numbers + problem-solving,
not repetitive accounting.Reporting & Analysis (≈20%)Once the operational basics are mastered, you’ll also:Prepare simple, meaningfulKPIs(cash flows, disputes, cancellations…)Ownmonthly reconciliationsContribute to monthly closing tasks related to tenants & owners balancesProcess improvement & projects (≈10%)Identify friction points in payment or reconciliation processesHelp automate and simplify manual workflowsDocument processes and update internal knowledge baseTeam support & coordination (≈10%)Train and support finance internsAct as a reference point on operational topicsWho are we looking for?This role is for you if:You have 2–3 years of experience, ideally in operations, admin, finance ops, payroll, data, customer ops, or a startup environmentYou like numbers, even if you’re not a “finance profile”You enjoy solving concrete problems, not theoretical modelsYou’re comfortable working with Excel and dataYou like interacting with different teams and explaining things clearlyYou’re reliable, structured, and detail-orientedYou are proficient in English; Spanish or French are abig plus.Mindset matters more than backgroundWe’re looking for someone who is:Dynamic & proactiveCurious and open-mindedComfortable communicatingNaturally problem-orientedHappy to start very operational and grow over timeWhy Join Us?Real impact:you’ll work on real bookings, real money, real customersBusiness exposure : strong understanding of how a marketplace actually runsInternational team : daily interactions across countries and culturesDynamic scale-up environment:you will be able to join a fast-growing company, with high ambitions and ready to become the number one boat rental platform worldwide.Superb work atmosphere:you'll be able to work in a modern coworking based in Poblenou, with big rooftop with view over the Sagrada Familia, and a 20-minutes walk to the beach.Extra Perks:training opportunities, lunch vouchers, gym memberships, team events, and more.#J-18808-Ljbffr
📌 Junior Operations Specialist (Finops) (Madrid)
🏢 Click&Boat
📍 Madrid