Are you passionate about helping people and delivering outstanding service? Join our Jet2.com & Jet2Holidays team as a Passenger Service Agent

What We Offer
- 20.282.00 € annually (pro-rated) + additional pay for transport, early shifts, weekends & holidays
- This is a 20-hour (part-time) permanent intermittent contract with the potential to increase the hours depending on the operational requirements
- 31 days holiday + 14 bank holidays (pro-rated)
- Free uniform, paid training, life assurance & retail discounts
- Discounts on Jet2.com & Jet2holidays flights
- Recommend a Friend bonus

What We’re Looking For
- Ability to work as a team
- Fluent in Spanish & intermediate/fluent English
- A versátil and positive approach
- Ability to provide Excellent Customer Service in a fast-paced environment
- Capable of working effectively in challenging situations, such as flight delays and disruptions
- As we employ on local contracts, you will already hold full right to work documents forSpain(DNI / NIE / TIE).

What you will do in the role




- Create Memories - Ensuring the delivery of outstanding Customer Servicethat meets the needs of ourcustomersand promotes ourbrand values.
- Be Present - Greet our customers at the arrivals area at the start of their holiday to create a great first impression, providing a friendly and efficient check-in and boarding service for departing customers, offering helpful advice on the sales desk and being present for our customers throughout their time at the airport
- Take Responsibility - EnsuringJet2.com’spolicies and procedures are implemented and adhered to. Ensuring quality standards are met and safe practices are always carried out. Responsible for safety reporting using the company system (The Hub)
- Work as One Team - Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, thirdparty providers and our Flight Deckand Cabin Crew Teams to ensure the best Customer experience

To comply

📌 Passenger Service Agent (Tenerife)
🏢 Jet2careers
📍 Tenerife