Our client, WhatJobs Direct, is seeking an innovative and experienced

Gerente de Tienda Online y Experiencia de Cliente

to spearhead our e-commerce operations. This is a fully remote position, offering the flexibility to work from anywhere within Spain. You will be responsible for overseeing the entire online retail presence, ensuring a seamless and engaging customer journey from browsing to post-purchase support. This role requires a strategic thinker with a strong understanding of digital marketing, e-commerce platforms, and customer relationship management (CRM) systems. You will play a pivotal role in driving online sales growth and enhancing customer loyalty for our brand across digital channels. This is an exciting opportunity to shape the future of our online retail strategy from the ground up, based in

Zaragoza

but with a global remote reach.

About the Role Our client, WhatJobs Direct, is seeking an innovative and experienced

Gerente de Tienda Online y Experiencia de Cliente

to spearhead our e-commerce operations. This is a fully remote position, offering the flexibility to work from anywhere within Spain. You will be responsible for overseeing the entire online retail presence, ensuring a seamless and engaging customer journey from browsing to post-purchase support. This role requires a strategic thinker with a strong understanding of digital marketing, e-commerce platforms, and customer relationship management (CRM) systems. You will play a pivotal role in driving online sales growth and enhancing customer loyalty for our brand across digital channels. This is an exciting opportunity to shape the future of our online retail strategy from the ground up, based in

Zaragoza

but with a general remote reach.

Key Responsibilities

Develop and implement comprehensive e-commerce strategies to drive traffic, conversions, and revenue.

Manage the day-to-day operations of the online store, including product listings, content updates, and inventory synchronization.





Oversee the customer service team and ensure exceptional support across all digital touchpoints (email, chat, social media).

Analyze website performance metrics and customer behavior to identify areas for improvement and optimization.

Plan and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to attract and retain customers.

Collaborate with design and development teams to enhance user experience and website functionality.

Manage the online sales budget and forecast future sales performance.

Ensure brand consistency and maintain high standards of visual merchandising online.

Monitor competitor activities and market trends to identify new opportunities.

Manage relationships with third-party vendors and service providers.

Requirements

Proven experience in e-commerce management, digital marketing, or a related field.

Demonstrated success in driving online sales and improving customer satisfaction metrics.

In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and CRM systems.

Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

Excellent understanding of SEO, SEM, social media marketing, and email marketing best practices.

Exceptional leadership, communication, and project management skills.

Ability to work independently and manage multiple priorities in a remote setting.

A Bachelor's degree in Marketing, Business Administration, or a related field is preferred.

Familiarity with web analytics tools (e.g., Google Analytics).

Benefits This position offers a competitive salary, performance-based bonuses, and the significant benefit of working entirely remotely, providing unparalleled work-life balance.



You will have access to continuous professional development opportunities, including online courses and industry conferences. Additionally, you will receive employee discounts on our products and the chance to be a key player in shaping our digital future. We provide all necessary tools and software to succeed in this remote role. Join our dynamic and forward-thinking team and make a significant impact on our online retail success from

Zaragoza

or wherever you may be based.

Robledillo 9, 28003 MADRID, Spain P.I. El Fresno, Edif Servicios, Of B203, 11370 Los Barrios (Cádiz) Jerónimo Santa Fe 7-1 A Escalera B, 30800 LORCA, Spain Alfonso X El Sabio 27, 30204 CARTAGENA, Spain Santander 44, 34003 PALENCIA, Spain Avenida Don Juan de Borbón, 100 bajo, 30007 MURCIA, Spain PG EL PINO C/ PINO SILVESTRE 5, 41016 SEVILLA, Spain C/ Roncal, 9 bajo 33208 Gijón, Spain Carrer de Veneçuela 31, 08019 Barcelona, Spain CL Garrido y Bermejo nº 13 Bajo,37004 SALAMANCA,SPAIN Avenida Can Roses (Pol. Ind. Can Roses), 08191 BARCELONA, Spain Iturriaga 80, 48004 Vizcaya, Spain Doctor Isidoro Sevilla 75, 03009 ALICANTE, Spain ARG03 : Bv. Illia 42, 5000 CORDOBA Tirso de Molina, 3 26006 Logroño, Spain José María Martorell 30, 14005 Córdoba, Spain Doctor Balari 189, 08203 SABADELL, Spain Botánica 45-47, 08908 HOSPITALET DE LLOBREGAT, Spain Balmes 97-101, 08370 CALELLA, Spain Amics De Argentona 26, 08310 ARGENTONA, Spain De Molins De Rei A Sabadell Km 13,5, Naves 3 Y 4, 08191 RUBI, Spain Kareaga, 7 48903 Barakaldo, Spain Torrent De Les Flors 119-123, 08024 BARCELONA, Spain C/ Artesanía 15, 41927 MAIRENA DEL ALJARAFE, Sevilla, Spain Santa María De La Cabeza 6, 11007 CADIZ, Spain Barberá, Sabadell, Spain Cronista Gil González Dávila, 3 05003 Ávila, Spain Josep Pla 1, 43006 TARRAGONA, Spain Calle Juan Pablo II, 6, bajo, 12003 CASTELLON DE LA PLANA,Spain Fra Antoni Cardona I Grau 3, Bjs. 2ª, 43002 TARRAGONA, Spain Calle Amanecer, 7 02006 Albacete, Spain Gutemberg

#J-18808-Ljbffr

📌 Adjunto/A Al Responsable De Tienda – Crece En Retail (Sevilla)
🏢 Aldi
📍 Sevilla