Job Title: Fashion Consultant (Spanish speaking) - Onsite - BR02 Job Description Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role * Solve any kind of customer’s doubt or complain regarding our Client * Log call details onto call management systems and provide response and resolution within SLA * Maintain service and product knowledge and expertise associated with applications specific to individual customers * Escalate potential service issues * To follow all the processes and procedures of the project * Provide cover for other Agents in their absence, either within the same team or across teams * Ensure contractual SLA is maintained Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.



Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: * Are bilingual or proficient in Spanish plus advanced English * Are goal and customer service oriented * Have a good disposition to work in a customer service environment * Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration. What's in it for you * Temporary contract: shift: 39hours/week: Monday to Friday, 9:00 to 18:00 * Salary 19623,euros gross/year + up to 1.2000 euros gross/year in bonus * Modern office in the heart of Barcelona * Bring-a-friend (referral) bonus opportunities * Full paid training on the company and the project you'll be working on * Career development programs, specialized courses If all this feels like the perfect next step in your career journey, we want to hear from you. Concentrix is an equal opportunity employer We're proud

📌 Fashion Consultant (Cataluña)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Cataluña