About Air Logistics GroupAir Logistics Group is the world's leading air cargo GSSA — General Sales & Service Agent. Airlines outsource the commercial and operational side of their cargo business to us, and we run it as if it were our own: sales, pricing, reservations, operations, customer service and reporting.
Founded in 1994, we operate 100 offices across more than 60 countries with a team of over 500 people. We represent 135+ airline partners, handle more than 550,000 air waybills a year and manage over $700 million in annual cargo sales for a network of more than 10,000 freight forwarders.
In Spain we operate four stations: Madrid, Barcelona, Valencia and Zaragoza. Madrid is our Delta Air Lines call centre.
The roleWe're looking for an experienced air cargo operations agent to run the day-to-day operation for a portfolio of our airline principals out of Barcelona.
This is the airline side of air cargo. You are not moving one forwarder's shipments — you are filling aircraft: managing the space you have been given, deciding what goes on which flight,



and making sure the revenue and the service both hold up. ALG gives local teams real authority to act, so you will make those calls yourself.
What you'll be doing• Managing bookings and space control for our represented airlines: allotments, capacity, prioritisation and offload decisions.
• Optimising load factor and yield flight by flight, working with the sales team / pricing and management.
• Issuing and validating AWBs and e-AWBs on behalf of the airline; making sure documentation is compliant before departure.
• Checking manifests and handling cargo messaging (FWB, FSU, FFM / Cargo-IMP / Cargo-XML).
• Coordinating handling agents and trucking suppliers to meet cut-offs and keep ground costs under control.
• Handling special cargo in line with IATA requirements: dangerous goods, perishables, pharma, valuables, live animals.
• Being the operational point of contact for forwarders: space requests, status, exception

📌 GSSA experienced Operations Agent (El Prat de Llobregat)
🏢 Air Logistics Group
📍 El Prat de Llobregat