20 oct
|
Hubtype
|
Barcelona
About Hubtype
Hubtype builds Visual AI Agents for WhatsApp: AI for the thinking, UI for the doing. Enterprise brands use our platform to automate customer service, sales and operations on the channel their customers already use every day, combining LLM agents with interactive interfaces, human handover and deep integration into their own systems.
We work with airlines, retail and luxury, insurance, telco and mobility brands across Europe and Latin America, including Wizz Air, Ralph Lauren, Michael Kors, Tendam, RACC and Verisure. We work closely with Meta's teams on new WhatsApp capabilities such as Coexistence and WhatsApp Calling.
The role
Every project we sell succeeds or fails on its scope. When a deal closes with a vague scope, Customer Success inherits a promise nobody priced, delivery runs over and the client’s business case breaks. Your mission is to stop that from happening.
You are the bridge between business and technology. You sit with the client’s business owner and their IT team, with our Account Executives and with Customer Success,
and you turn “we want an AI agent on WhatsApp” into a solution design, an integration plan, an effort estimate and a business case that everyone agrees on before the contract is signed.
We are looking for someone technical enough to earn the respect of a client’s IT team and commercial enough to hold the room with their business owner. You will work on mid-market and enterprise deals in sectors such as airlines, insurance, retail, telco and banking. If a deal can’t be delivered as sold, you say so before it closes, not after.
What you’ll do• Technical scoping on every deal: run discovery with business and IT stakeholders (use cases, conversation volumes, systems of record, authentication, compliance) and turn it into a solution design and a statement of work that delivery can be held to.
• Support Sales across the full cycle: demos, proofs of concept with success criteria agreed upfront, technical answers in RFPs and secur
📌 Sales Engineer (Barcelona)
🏢 Hubtype
📍 Barcelona