NN Digital Hub is a subsidiary company of NN Group located in Madrid, Spain. We deliver IT services and solutions for the different international Business Units.

Process Mining Engineer

You are an enthusiastic and experienced developer in the field of process mining. As a Process Mining Engineer, you will be responsible for designing, implementing and maintaining process mining insights in our process mining tool Celonis. You will work on creating dashboards and analyzing data to gain insights and improve the efficiency of business processes.

Your impact as a Process Mining Engineer at NN Bank
As NN Bank, we help people take care of what they really care about. Such as realizing their housing wishes for now and later. To this end, we are working on a customer-oriented, digital and data-driven bank. Where we will make a difference with the help of technology.
Our mission is to give our customers, intermediaries and employees an optimal experience in the mortgage process from application to repayment, so that customers can realize their housing wishes. It is important that you,



as a Process Mining Engineer, ensure that we make optimal use of our process mining tools for analyses and insights so that improvements and optimizations in the mortgage processes are realized.
You are eager to learn new things and you enthusiastically share your knowledge about data-driven working and process mining with your colleagues. You are curious, take ownership and value feedback, for yourself and others, because you understand that feedback helps us all grow.

Responsibilities:
• Integrating received data into the data model of our process mining tool and maintaining that data model.

• Developing and implementing process mining insights within the mortgage chain.
• Creating dashboards and visualizations using our process mining tool Celonis, to effectively unlock process information to colleagues in the teams and to the business.

• Contribute to the continuous improvement of the

📌 Process Mining Engineer (Madrid)
🏢 Nn Group
📍 Madrid