Romanian Speaking Fitbit Customer Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading general brands. We pride ourselves on facilitating career-defining opportunities and are currently expanding our reach by staffing exceptional Romanian-speaking jobs for our world-renowned fitness technology partners.

Job Overview

We are seeking a passionate health enthusiast for a Romanian Speaking Fitbit Customer Support Specialist position in Bulgaria. This unique role within the fitness and wellness industry allows you to empower users on their wellness journeys while enjoying a vibrant expatriate life in the heart of the Balkans.

Key Responsibilities

- Provide high-quality technical and product support to customers using Fitbit devices and the health-tracking platform.

- Promote fitness and wellness goals by guiding users through device synchronization, data tracking, and feature optimization.

- Troubleshoot hardware and software issues to ensure a seamless user experience in the health-tech ecosystem.

- Maintain accurate customer records while ensuring the highest standards of data protection and service excellence.

- Contribute to the ongoing growth of the fitness and wellness industry by gathering user feedback for product innovation.

- Collaborate with international teams to share best practices and enhance support protocols for the Romanian market.

- Native or fluent Romanian (spoken and written)



for our Romanian-speaking jobs.

- Proficient level of English to communicate within our international professional environment.

- Valid EU passport (mandatory requirement for relocation).

- A genuine passion for fitness, wellness, and personal health technology.

- Strong problem-solving skills and a customer-centric mindset tailored to the fitness sector.

- Previous experience in customer service or tech support is highly valued for this position in Bulgaria.

What We Offer

- Competitive Monthly Salary
- Fully Paid Training on industry-leading fitness technology
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival)
- Lucrative Monthly Performance Bonus
- A vibrant international work culture with career development prospects in Bulgaria
- And Much More…

Life in Bulgaria

Sofia is rapidly becoming the top destination for jobs in Bulgaria, offering a harmonious blend of historical charm and modern urban convenience. The city enjoys a temperate climate, providing stunning mountain views and a welcoming atmosphere that makes living in Bulgaria an unforgettable experience for international professionals.

Relocating to Bulgaria is a seamless process with our support, allowing you to enjoy a high quality of life with affordable living costs and world-class cuisine. From vibrant nightlife to outdoor adventures, Bulgaria is the perfect backdrop for your next career chapter in the fitness and wellness sector.

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📌 Romanian speaking fitbit customer support specialist - work in sofia, bulgaria (España)
🏢 Mercier Consultancy Group
📍 España