French Speaking Fitbit Customer Support Specialist About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite integral talent with world-class organizations. As a leader in European recruitment and BPO solutions, we pride ourselves on matching top-tier candidates with life-changing professional opportunities. Job Overview We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, where your passion for health technology will directly impact users across the French-speaking market. Key Responsibilities * Provide high-quality technical support to customers regarding Fitbit wearable devices and integrated wellness software. * Champion the Fitness & Wellness industry by assisting users in optimizing their fitness tracking and health monitoring experience. * Resolve troubleshooting queries via phone, email, and live chat with precision and a customer-centric approach.



* Educate users on the latest fitness features, goal setting, and data synchronization to ensure brand loyalty. * Maintain accurate logs of customer interactions while adhering to quality and data privacy standards. * Collaborate with cross-functional teams to resolve complex hardware or software challenges within the fitness ecosystem. * Contribute to the success of one of the most exciting French-speaking jobs currently available in the region. * Native or fluent French (spoken and written) is mandatory for this role. * Valid EU passport or a valid work permit for Bulgaria. * A genuine passion for the Fitness & Wellness industry and interest in wearable technology. * Strong communication skills with a flair for problem-solving and technical empathy. * Ability to relocate to Sofia for this on-site French Speaking Fitbit Customer Support Specialist position in Bulgaria. What We Offer * Competitive

📌 French Speaking Fitbit Customer Support Specialist (Valencia)
🏢 Mercier Consultancy Group
📍 Valencia